Join Date: Aug 2011
Location: Washington State
I don't own any of his products (yet), but from all I have heard on multiple forums Frank Drago's products and customer service are first rate. He is not a large company like V&H, Rinehart, etc., but that's not a bad thing at all - it gives him time to personally discuss with the customer their options, etc. Plus gives him time to give great advice on this forum! His pipes are made by a big company that puts out a quality product - Rush, I think, but made to his specifications, so I think you are getting the best of both worlds. He has chosen not to make as much profit and/or has lower overhead, so the customer benefits IMO.
Again, I don't even own his products (I am still in warranty and personally want to stay with what my dealer can provide), but when out of it, I will definitely be considering his products.
2010 Road Glide Custom FLTRX Scarlet Red - SE Stage 1 AC, Carriage Works Tornado Slip-on, SE SuperTuner, Jagg Fan Assisted Oil Cooler, 12" Windvest, HD Chrome Saddlebag Guards, Arc Audio MPAK 6