Bike"s been in shop going on 3 weeks. - Road Glide Forums
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post #1 of 13 (permalink) Old 11-04-2012, 03:07 PM Thread Starter
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Angry Bike"s been in shop going on 3 weeks.

I took the bike in to the dealer for a few warranty items.
1 was the trans noise (brg.)
Question is how long should I wait till I start bitching about how long I have to
wait because of the MoCo's attempted shortcut on this common problem.
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post #2 of 13 (permalink) Old 11-04-2012, 03:32 PM
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Two weeks ago, I'd be calling on a daily basis. This is the slow season for cripes sake.

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post #3 of 13 (permalink) Old 11-04-2012, 03:40 PM
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Quote:
Originally Posted by RedHotRoadGlide View Post
Two weeks ago
+1. Theres really no reason why it should take that long. Did you talk to them and ask what the hold up is?

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post #4 of 13 (permalink) Old 11-04-2012, 03:46 PM
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Keep calling but be civil. Also call customer service to get their attention on this matter as well. Mine was in the shop for over 3 months and it was all insurance work. They had a check in hand in 1 week.

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post #5 of 13 (permalink) Old 11-04-2012, 04:27 PM
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Garage
Mine wouldn't be in the shop for 3 weeks, I'd take it home and fix it myself, then send customer service a bill for warranty reimbursement.
That's ridiculous, would you put up with your car or truck being locked up 3 weeks at the dealership for a warranty repair?? I doubt it.

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post #6 of 13 (permalink) Old 11-04-2012, 05:08 PM
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Some states if you bought it new and it is in the shop for over 30 days, it could be considered a Lemon, and they could be pushed to take the bike back.
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post #7 of 13 (permalink) Old 11-04-2012, 05:35 PM
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I would have been bitchin long ago as well but maybe you can hit them up for a loaner and take out your frustrations on it? You know, drive it like a rental

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post #8 of 13 (permalink) Old 11-04-2012, 05:59 PM
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Have they told you anything about your bike? A good service department will keep you in the loop. Sounds like you should call them to see what is going on.

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post #9 of 13 (permalink) Old 11-04-2012, 07:35 PM
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Quote:
Originally Posted by RedHotRoadGlide View Post
Two weeks ago, I'd be calling on a daily basis. This is the slow season for cripes sake.
Better look at where the op is from. This is prime riding season in AZ.

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post #10 of 13 (permalink) Old 11-04-2012, 09:21 PM
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What is the repair? Are they waiting on parts? Anything on backorder? All information they should have supplied to you.
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