Bike"s been in shop going on 3 weeks. - Road Glide Forums

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post #1 of 13 (permalink) Old 11-04-2012, 03:07 PM Thread Starter
Cotton Hill's Avatar
Join Date: Oct 2009
Location: Phoenix, AZ/Canton, OH
Posts: 133
Angry Bike"s been in shop going on 3 weeks.

I took the bike in to the dealer for a few warranty items.
1 was the trans noise (brg.)
Question is how long should I wait till I start bitching about how long I have to
wait because of the MoCo's attempted shortcut on this common problem.
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post #2 of 13 (permalink) Old 11-04-2012, 03:32 PM
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Two weeks ago, I'd be calling on a daily basis. This is the slow season for cripes sake.

2012 RGU, Ember Red Sunglo,
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post #3 of 13 (permalink) Old 11-04-2012, 03:40 PM
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Originally Posted by RedHotRoadGlide View Post
Two weeks ago
+1. Theres really no reason why it should take that long. Did you talk to them and ask what the hold up is?

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post #4 of 13 (permalink) Old 11-04-2012, 03:46 PM
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Keep calling but be civil. Also call customer service to get their attention on this matter as well. Mine was in the shop for over 3 months and it was all insurance work. They had a check in hand in 1 week.

Red Sled 2011 RGU CVO in Rio Red,V&H Monster Ovals black. V&H Throttle Pack. George's TP relocation bracket. S&S twin tuned intake.
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post #5 of 13 (permalink) Old 11-04-2012, 04:27 PM
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Mine wouldn't be in the shop for 3 weeks, I'd take it home and fix it myself, then send customer service a bill for warranty reimbursement.
That's ridiculous, would you put up with your car or truck being locked up 3 weeks at the dealership for a warranty repair?? I doubt it.

2015 RGU CVO........under continuous change......
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post #6 of 13 (permalink) Old 11-04-2012, 05:08 PM
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Location: Central Texas
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Some states if you bought it new and it is in the shop for over 30 days, it could be considered a Lemon, and they could be pushed to take the bike back.
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post #7 of 13 (permalink) Old 11-04-2012, 05:35 PM
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Location: Nevada, TX
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I would have been bitchin long ago as well but maybe you can hit them up for a loaner and take out your frustrations on it? You know, drive it like a rental

2012 RGU / Big Blue Pearl / Woods TW222 Cams / Fuel Moto Ceramic 2-1-2 Headpipe / Fuel Moto 4.5" Pro Touring Mufflers / Fuel Moto Stage 1 A/C / Power Vision Tuner / Heritage Bars / Seat Mod by MCC /Rider and Passenger Bead Riders / BAL Tail Light / 12" & 14" Windvest / Sancho's wings / Iron Aces Phone Mount / Rear Fascia Upgrade / Avon Grips / Mean Mug by Gas Capital Customs

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post #8 of 13 (permalink) Old 11-04-2012, 05:59 PM
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Have they told you anything about your bike? A good service department will keep you in the loop. Sounds like you should call them to see what is going on.

2010 Road Glide Custom FLTRX Scarlet Red - SE Stage 1 AC, Carriage Works Tornado Slip-on, SE SuperTuner, Jagg Fan Assisted Oil Cooler, 12" Windvest, HD Chrome Saddlebag Guards, Arc Audio MPAK 6
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post #9 of 13 (permalink) Old 11-04-2012, 07:35 PM
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Originally Posted by RedHotRoadGlide View Post
Two weeks ago, I'd be calling on a daily basis. This is the slow season for cripes sake.
Better look at where the op is from. This is prime riding season in AZ.

2011 RGU with more money then sence in it.
Oh and its black because blacks faster.
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post #10 of 13 (permalink) Old 11-04-2012, 09:21 PM
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What is the repair? Are they waiting on parts? Anything on backorder? All information they should have supplied to you.
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