Shark of the Month October 13
Join Date: Nov 2011
Location: Was northern Maine, now gulf coast of Florida
Now that the Hollywood fueled 'Johnny come lately' HD rider boom has come and gone, and because of the current wretched economy that most people have to deal with, I believe that the dealers who put their customers first will survive and prosper. Those that are still operating like they did during the outlandishly prosperous boom years will die by the sword of poor customer service combined with unrealistically high prices. Most of us are not confined to doing business with the nearest dealer regardless of how they operate. We tend to not mind traveling a fair distace to another dealer that we have a much better consumer relationship with, and then there's always the "independent shop" option. No protests or civil action is warranted or called for. Let your wallet do the talking .... spend your hard earned money where you feel they appreciate your business, get the job done correctly the first time, and charge a reasonable price. These are the guys you want to support so they can stay in business, and they desserve a profit commensurate with their efforts. I'd guess that most of you already do this with most other categories of purchases - why should HD parts, accessories, and service be any different? Treat your bike related purchases like you do others - look for and demand value - which isn't always the same thing as getting the best price. Learn to ignore all the "brotherhood marketing" and "lifestyle BS" that HD spends many millions on each year and you'll make smarter and happier buying decisions. Now, let's ride!
“Life should not be a journey to the grave with the intention of arriving safely in a pretty and well-preserved body, but rather to skid in broadside in a cloud of smoke, thoroughly used up, totally worn out, and loudly proclaiming “Wow! What a Ride!” - HST