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post #1 of 14 (permalink) Old 05-18-2017, 07:02 AM Thread Starter
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Thumbs down Stupid Dealer

2017 RG special with only 1600 miles...the battery has failed twice to start. After charging, it reads 12.48 at rest, drops to 11.8 with the ignition on and drops to 9 + - when cranking. I've had to jump it twice.

I called Killer ***** dealer in Atlanta because they are close to my work and the guy said “the security system will drain the battery in a few days if you don’t charge it, even if the Key Fob is away from the bike.
Then he tells me I need the new water proof charger not the old style “Harley” charger I have. I gotta call BS.

I should have said “so you guys must spend a lot of time moving the battery charger every 3 days from bike to bike on the showroom floor…..?
Idiots.

I contacted the dealer (Southern Devil) I bought it from and there were like "um....no, you shouldnt have to leave it on a charger....bring it in and we will check it out

That what I wanted to hear!!!

I get so tired of crappy service and people who don't know there own product.
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post #2 of 14 (permalink) Old 05-18-2017, 08:21 AM
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You've either got a bad battery, a bad voltage regulator or a bad stator... in that order. I'm betting it's #2 but the 2nd dealer will do a little diagnostic work and fix it right up for you.
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post #3 of 14 (permalink) Old 05-18-2017, 08:33 AM
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The tech doing the walk through with me told me to keep the fob with the bike when parked at home to keep from draining the battery.

Have not trickle charged and bike started after 2 months of sitting no problem.


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post #4 of 14 (permalink) Old 05-18-2017, 08:42 AM
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Quote:
Originally Posted by twowheeladdict View Post
The tech doing the walk through with me told me to keep the fob with the bike when parked at home to keep from draining the battery.
LOL, gotta love the BS HD dealers will come up with. I can imagine how I'd react if my Chevy dealer told me, "Yeah, you gotta leave the keys in the truck to keep from draining the battery."
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post #5 of 14 (permalink) Old 05-18-2017, 09:19 AM
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Originally Posted by twowheeladdict View Post
The tech doing the walk through with me told me to keep the fob with the bike when parked at home to keep from draining the battery.

Have not trickle charged and bike started after 2 months of sitting no problem.
I'd call the MOCO and tell them what the Dealer said and have the local PD and your insurance agent on the line at the same time.
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post #6 of 14 (permalink) Old 05-18-2017, 09:21 AM
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Quote:
Originally Posted by twowheeladdict View Post
The tech doing the walk through with me told me to keep the fob with the bike when parked at home to keep from draining the battery.

Have not trickle charged and bike started after 2 months of sitting no problem.
Tech, or salesperson.

The security system draws less than an amp. So a good battery should hold up for months.

To the OP: Heard of a similar issue that turned out to be the head unit in the dash. Took three tries and almost two months of shop time to run to ground and get permission to swap it out.
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post #7 of 14 (permalink) Old 05-18-2017, 10:22 AM
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What part of Atlanta are you in. You might want to give Fraziers a try. They have been pretty good with my bikes.
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post #8 of 14 (permalink) Old 05-18-2017, 01:11 PM Thread Starter
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I'm in Alpharetta...bought the bike in Cartersville because no one and I mean no one would match the deal.

Regarding the post about keeping the FOB with the bike...I heard just the opposite. I read if you trailer or store the bike with the FOB without putting it in "transport mode" the system talks to and fro and will kill the battery.

geesssss

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post #9 of 14 (permalink) Old 05-18-2017, 02:12 PM
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Same thing with my remote on my LED accent lighting. The module will "search" for a signal so it will SLOWLY drain a battery. Like said before, not enough to kill it if you are on a monthly start up. But I have a kill switch for the unit when I store it on the winter. Stupid Winter...


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post #10 of 14 (permalink) Old 05-18-2017, 03:29 PM
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yeah, like one of the dealers near me wanted to charge $50 just to crimp on two pins I accidentally pulled off while pulling wires through my bars. $50! Kept saying, "its not how long it takes, we have the tool and you don't!" said that 4 or five times. then claimed they didn't even have the pins! Screw you, I'm out. Hey, this is Milwaukee, lots of other dealers around within a 20 min drive, let alone the countless indy shops. Went to another dealer where I should've went to begin with. Total cost there, $2.52!
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