Custom Engraving Ltd bunch of crooks, what should I do? - Page 4 - Road Glide Forums

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post #31 of 35 (permalink) Old 11-25-2012, 04:54 AM
Shark of the Quarter Apr-Jun13
Join Date: Sep 2011
Location: Tulsa, Oklahoma
Posts: 1,053
Here is the Facebook page if the guy that does the engraving for Covington Customs. Great work indeed.

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2012 RG Custom CVO "Skunk" Construction Complete
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post #32 of 35 (permalink) Old 11-25-2012, 12:59 PM Thread Starter
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Join Date: Dec 2010
Location: Papillion, NE
Posts: 432
Yeah, When i talked to him he seemd nice just over worked. Let us know how things turn out. I might be willing to give him a second chance if he wants to try again! The funny thing is he finished mine then lost it before he shipped it to me. I saw pics and they were awesome! So I might try again this time with some of my sporty stuff.

1996 1200S--Sold
1995 FLHTP--Sold
2008 Crimson Red Sunglo FLTR, Rinehart True Duals, SERT, Ness Big sucker, 10inch PYO's and other doo-dads
2001 Sporty, hard tailed custom (thanks Frank-n-Tracy for the donor!)

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post #33 of 35 (permalink) Old 11-25-2012, 01:37 PM
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Join Date: Sep 2012
Location: Theodore, AL
Posts: 1,687
Any Business person dreams of being overworked ~ After owning multiple businesses over a 20 year period and currently being in sales management for a fortune 200 my observation is if you are overworked your prices are TOO LOW. Increase pricing to meet your ability to deliver a quality product or service that will meet or exceed all of your customers expectations. Most of us spend crazy money on our motorcycles. None of us complain about receiving a premium quality product and service. If we cannot afford it ~ we just don't have to purchase from the specific vendor. The main Observation I have and would not deal with this guy is the fact that he claimed on the first two occasions the product would be shipped rapidly. If it takes a year to get a Derby Cover completed just tell me up front ~ I will make the decision if I am willing to accept your terms.

~Road Glide The only way to Fly ~
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post #34 of 35 (permalink) Old 04-07-2016, 08:54 PM
Join Date: Apr 2015
Posts: 2
Thumbs down My Sad Story about Custom Engraving LTD

I placed an order last year at Rolling Thunder 2015 and with the understanding of busy season and the job would not be started until October 2015. That was fine for me, but after emails and calls and also speaking to the owner Tim with no return call for status update, today I had enough and cancelled my order and requested a refund. Funny thing I asked Stephanie as to why this order was never completed and she put me on hold to ask Tim and he did not have an answer and said it slipped through the cracks. Great business motto!
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post #35 of 35 (permalink) Old 04-07-2016, 08:56 PM
Join Date: Apr 2015
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You can also go here like I did and leave a Google review
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