My wife and I have been USAA customers for a combined 64 years; car, house, life, cycle.
We were never at fault for an accident.
We only made one house claim for a small roof leak.
All premiums always paid on time.
Here is how they lost our business:
1. When I sold a bike -- but did not immediately add a new bike -- they dropped my mc insurance and sent me to Progressive - much higher rate -- we are now at Foremost.
2. For the last 3 years our car premiums have increased. My wife called to ask why. The response: "We have not been making enough money in Virginia so we need to increase premiums."
Once again, if you work hard and are ethical you will get screwed. DOOF
120,000k+ HD Miles
Retired Civil Servant, Navy Vet, MC Addict