Sales forum dilemma: What would you do?
I've sold a lot of stuff on various forums without a similar issue, and I'm posting this because I want to do my very best to be fair with everyone involved...
I offered up an item for sale last week, and on Friday i got my 1st PM from a member, telling me that he wanted to buy it and asked for my PayPal info. I responded.
The next morning (Saturday), he messaged me to say that he sent the funds, but I never got anything in my PayPal account. I double checked my PM to him to verify that I sent him the correct info, without typos... and it was fine. I then responded to him to let him know that nothing came my way.
I was then messaged by another member expressing immediate interest in my item. I told him about the other sale, but that he would be the next runner up if things fell through.
It's now Monday night, and still not any response from the initial buyer about the PayPal error. I have no reason to believe he is running me around, I assume it's a valid and simple error. I also don't expect everyone to check this forum every single day... hey, we all have lives... but including Saturday, we're already at 3 days no response going into a 4th now.
I don't want to leave the backup buyer hanging, but I would seriously hate to work the deal with him, then the 1st buyer responds soon afterwards explaining why he was offline, and wanting to get this finished.
What would you do, and feel sure that you were being fair? How long is a realistic amount of time to wait on the 1st buyer to communicate?
2012 Road Glide Custom Black Denim