ALCON, here is a email I sent Iron Aces Speed Shop and their gang yesterday...best parts company I have ever ordered from:
Lindsey and all at Iron Aces Speed Shop,
All I can say is WOW, I'm so impressed with the customer service Iron Aces Speed Shop provides, (i.e. an email telling me my order is on the way, a personal card to my home address thanking me for my order, and a follow up email seeing how I liked my order). I have been in the military for 26+ years and learned long ago, customer service gets you EVERYTHING.
Owning HDs for many years and dealing with numerous parts stores, Iron Aces Speed Shop is by far the BEST I have ever purchased parts from. Again as a military member, word of mouth is how it works, and I can tell you that I have began to spread the word that you company is head and shoulders above all.
Thanks again, and can't wait to purchase more parts.
And then email I received back today...pure awesomeness:
I cannot begin to thank you enough for your wonderful email. When we started Iron Aces in April 2009 we did so because we were simply fed up with lackluster customer service anytime we purchase something for our own bikes and knew there had to be a better way. We work extremely hard to provide the level of customer service we would like to receive when making our own purchases so your feedback lets us know that we are doing the right things and for that we cannot thank you enough!!!
Thanks again and enjoy your Road Glide Mount!
btw...if you are ever looking for anything in particular that is not on our website give me a call or shoot me an email. Chances are that we carry it but haven't had the opportunity to get it online yet.
2010 Road Glide, Scarlet Red
2003 Road King, Vivid Black
2000 Softtail Standard, Vivid Black