Join Date: Jul 2011
Location: Oak Hills,Ca/Show Low, Az
KUDOS to Direct Cycle Parts!!
I live about 35-40 miles from their new location in Rancho Cucamonga. I was in the area after meeting my son for breakfast after he got off work yesterday (Monday) morning so I decided to stop by and check out the new place. I have previously ordered from them and had talked to Frank on the phone in the past as well. I was greeted by Frank and invited in. The front showroom is smaller than I thought it would be but since most of their business is via the net I'm ok with that.
They had what I wanted in stock and at a very competitive price. I had a couple questions about the installation and Frank was able to answer everything I had asked. We chatted for a while and I found him to be a very personable guy and easy to talk to. He also educated me on a couple things about the performance of my RGU and I left with the proverbial "I'll be back when I have more money"!!!
In all my dealings with them (more than my wallet should bear) I have never had any of the bad vibes we heard about when under the old ownership. I will be dealing with them again...and again....and again!!!
The satisfaction of a job well done is to be the one who has done it - Lou Holtz