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11-04-2012, 03:07 PM
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Hangaround
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Join Date: Oct 2009
Location: Phoenix, AZ area
Posts: 67
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Bike"s been in shop going on 3 weeks.
I took the bike in to the dealer for a few warranty items.
1 was the trans noise (brg.)
Question is how long should I wait till I start bitching about how long I have to
wait because of the MoCo's attempted shortcut on this common problem.
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11-04-2012, 03:32 PM
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Member
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Join Date: Jul 2012
Location: Green Bay,WI
Posts: 521
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Two weeks ago, I'd be calling on a daily basis. This is the slow season for cripes sake.
__________________
 2012 RGU, Ember Red Sunglo,
REMEMBER WHEN SEX WAS SAFE AND MOTORCYCLES WERE DANGEROUS???
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11-04-2012, 03:40 PM
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Life Member
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Join Date: Sep 2011
Location: East Hartford CT
Posts: 3,484
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Quote:
Originally Posted by RedHotRoadGlide
Two weeks ago
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+1. Theres really no reason why it should take that long. Did you talk to them and ask what the hold up is?
__________________
09 Mirage Orange Pearl
The following is a true story, only the names have been changed to protect the guilty - Bon Scott
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11-04-2012, 03:46 PM
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Member
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Join Date: Sep 2012
Location: Alabama
Posts: 759
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Keep calling but be civil. Also call customer service to get their attention on this matter as well. Mine was in the shop for over 3 months and it was all insurance work. They had a check in hand in 1 week.
__________________
Red Sled 2011 RGU CVO in Rio Red,V&H Monster Ovals black. V&H Throttle Pack. George's TP relocation bracket. S&S twin tuned intake.
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11-04-2012, 04:27 PM
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Grey beard
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Join Date: Jun 2011
Location: East Central Iowa
Posts: 1,445
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Mine wouldn't be in the shop for 3 weeks, I'd take it home and fix it myself, then send customer service a bill for warranty reimbursement.
That's ridiculous, would you put up with your car or truck being locked up 3 weeks at the dealership for a warranty repair?? I doubt it.
__________________
2011 Merlot RGU, 103", SE204 cams, V&H Dresser Duals, Ness BS, Power Vision, Progressive 940s/Monotubes, 13" MadStad.
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11-04-2012, 05:08 PM
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Newbie
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Join Date: Jul 2012
Location: Central Texas
Posts: 18
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Some states if you bought it new and it is in the shop for over 30 days, it could be considered a Lemon, and they could be pushed to take the bike back.
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11-04-2012, 05:35 PM
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Life Member
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Join Date: Oct 2011
Location: Frisco, TX
Posts: 3,310
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I would have been bitchin long ago as well but maybe you can hit them up for a loaner and take out your frustrations on it? You know, drive it like a rental 
__________________
 2012 RGU / Big Blue Pearl / Fuel Moto Ceramic 2-1-2 Headpipe / Fuel Moto 4.5" Pro Touring Mufflers / Fuel Moto Stage 1 A/C / Power Vision Tuner / Heritage Bars / Seat Mod by MCC /Rider and Passenger Bead Riders / BAL Tail Light / 12" & 14" Windvest / Sancho's wings / Iron Aces Phone Mount / Rear Fascia Upgrade / Avon Grips / Mean Mug by Gas Capital Customs
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11-04-2012, 05:59 PM
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Grey beard
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Join Date: Aug 2011
Location: Washington State
Posts: 1,439
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Have they told you anything about your bike? A good service department will keep you in the loop. Sounds like you should call them to see what is going on.
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2010 Road Glide Custom FLTRX Scarlet Red - SE Stage 1 AC, Carriage Works Tornado Slip-on, SE SuperTuner, Jagg Fan Assisted Oil Cooler, 12" Windvest, HD Chrome Saddlebag Guards, Arc Audio MPAK 6
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11-04-2012, 07:35 PM
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Grey beard
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Join Date: Oct 2010
Location: San Angelo, TX
Posts: 1,151
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Quote:
Originally Posted by RedHotRoadGlide
Two weeks ago, I'd be calling on a daily basis. This is the slow season for cripes sake.
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Better look at where the op is from. This is prime riding season in AZ.
__________________
2011 RGU with more money then sence in it.
Oh and its black because blacks faster.
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11-04-2012, 09:21 PM
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HD Parts Expert
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Join Date: Nov 2009
Posts: 890
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What is the repair? Are they waiting on parts? Anything on backorder? All information they should have supplied to you.
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