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Old 11-25-2012, 08:09 AM
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DOOFUS DOOFUS is offline
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Join Date: Jan 2011
Location: Dulles, VA
Posts: 950
Default USAA Insurance-goodbye

My wife and I have been USAA customers for a combined 64 years; car, house, life, cycle.

We were never at fault for an accident.

We only made one house claim for a small roof leak.

All premiums always paid on time.

Here is how they lost our business:

1. When I sold a bike -- but did not immediately add a new bike -- they dropped my mc insurance and sent me to Progressive - much higher rate -- we are now at Foremost.

2. For the last 3 years our car premiums have increased. My wife called to ask why. The response: "We have not been making enough money in Virginia so we need to increase premiums."

Once again, if you work hard and are ethical you will get screwed. DOOF
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120,000k+ HD Miles
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Old 11-25-2012, 08:27 AM
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skratch skratch is offline
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Join Date: Mar 2010
Posts: 2,245

when i bought my first bike back in 02, i thought i would go with usaa. well, they wanted $600 for 6 month policy. for a sportster 883! ended up going with progressive through hd, $125 for the year. been with them ever since. though must admit, with having 2 road glides, the rate has gone up a little since then

still have my cars insured through them though. haven't found anyone who can touch them. maybe your va brethren need to learn to drive better, lol....

funny thing is, i bought my original sportster back. when i added it as the third bike on my policy, my annual rate dropped about $100. i figure if i add 9 more bikes, they'll be paying me
I understand the concept of reality, but find it too confining for a way of life.
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Old 11-25-2012, 08:38 AM
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Andyman Andyman is offline
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Join Date: Dec 2011
Location: New Braunfels, Texas
Posts: 894

I've been with USAA for 37 years and they'll be my last insurance co. Have my house and 2 cars insured with them, as well as all of my investments. Bummed that they don't offer bike insurance anymore in Texas. But Progressive has been ok, I just renewed my 2 bike full coverage policy for 816 including the disappearing deductible.

'03 Deuce: 87k miles and counting, '11 RGU: 65k miles and counting. Celebrating 40 years in the saddle in 2014.
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Old 11-25-2012, 11:55 AM
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andrewve andrewve is offline
Join Date: Jun 2012
Posts: 7

USAA did the same thing to me, I asked why my premiums went up and they told me because there was too many claims in Texas. I've never had a claim and I get punished? I have my bike ins with Geico.

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Old 11-25-2012, 01:22 PM
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mitchdm mitchdm is offline
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Join Date: Sep 2012
Location: NE FL ~ South of Jax
Posts: 1,666

I have HomeOwners brokered with USAA since they do not write in FL any longer. I called about the Auto Insurance and they were DOUBLE what State Farm is. I was shocked considering Allstate is offering auto rates lower than State Farm right now. Seems Teaser rates to buy the business is common practice today ~ then a year later you can watch your rates increase 30%. Frustrating.....
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Old 11-25-2012, 06:25 PM
SMSgt B SMSgt B is offline
Join Date: Oct 2011
Location: Tampa FL
Posts: 408

USAA is just not the company they once were. I was a loyal customer for 20+ years; now just have my checking account with them only. Now I'm with Allstate for insurance and who ever has the lowest rate for a loan. I don't even call/check USAA anymore because they can't complete anymore.
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Old 11-25-2012, 08:00 PM
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Bucktown Bucktown is offline
Join Date: Jul 2012
Location: Chicago IL
Posts: 165

USAA was better when they only offered services to military and their family members.

Now that pretty much anyone can be a member has made it a very different company....

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Old 11-25-2012, 09:59 PM
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jetfuel jetfuel is offline
Join Date: Apr 2012
Location: SW Idaho
Posts: 249

Originally Posted by Chi-town View Post
USAA was better when they only offered services to military and their family members.

Now that pretty much anyone can be a member has made it a very different company....

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+1 on that
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Old 11-25-2012, 10:05 PM
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RoadieWingZ RoadieWingZ is offline
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Location: Austin, Texas
Posts: 1,058

Its all about profit margins... Most insurance companies, at the corporate exec level, are more interested in making money than providing a service. They make decisions based on their bonuses and shareholder pressure not on the best interest of customers. Its a free market and so called regulations are easily managed by dlicing snd diving statistics in creative ways to reflect whatever they desire. A bit of tort reform might help ease some of the pains as well. Me and the Gecko have been friends for 10 years and i havent been screwed by him.......yet...
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Old 11-25-2012, 10:13 PM
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HarleyLance HarleyLance is offline
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Join Date: Aug 2011
Location: Washington State
Posts: 1,633

I thought you still had to be military or a family member to get insurance through USAA. Banking and investment services can be pretty much anyone though.
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