1st service warranty void on 15 RGS - Road Glide Forums
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post #1 of 28 (permalink) Old 05-04-2015, 01:21 AM Thread Starter
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1st service warranty void on 15 RGS

Hey folks, 1st post here... just bought a brand new RGS and the sales manager tried pushing the service package on me, I told him I usually do my services. He said that the first service needs to be done by an HD dealer or it will void the warranty, is this true?
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post #2 of 28 (permalink) Old 05-04-2015, 01:48 AM
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Check out the Magnuson- Moss warranty act. I read about it here on the forum. Supposedly doing your own service is fine, just keep receipts. Engine mods would be a different story. The stealer just wants $$$.


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post #3 of 28 (permalink) Old 05-04-2015, 03:32 AM
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Is the "first service" free or will you have $$$ flying out your pockets ??


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post #4 of 28 (permalink) Old 05-04-2015, 08:56 PM
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Originally Posted by nsbohall View Post
Check out the Magnuson- Moss warranty act. I read about it here on the forum. Supposedly doing your own service is fine, just keep receipts. Engine mods would be a different story. The stealer just wants $$$.
^^^THIS^^^

Tell the sales manager to show you in writing where this is? He's blowing smoke and if he persist I would seriously consider looking elsewhere to buy it.

2011 RGU with more money then sence in it.
Oh and its black because blacks faster.
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post #5 of 28 (permalink) Old 05-04-2015, 09:45 PM
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Dealer is full of it. They can't deny warranty claim because you service your own bike.
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post #6 of 28 (permalink) Old 05-04-2015, 09:48 PM
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Call the MOCO main office and tell them what he said, then call his boss and tell him you don't do business with a Jack ass.
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post #7 of 28 (permalink) Old 05-04-2015, 09:56 PM
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Welcome to the forum, I agree with all of the above, in fact if you have another dealer close by I'd see if they like your business better.

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post #8 of 28 (permalink) Old 05-05-2015, 07:12 AM
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1st service warranty void on 15 RGS

Welcome, you may want to consider getting a maintenance manual.

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post #9 of 28 (permalink) Old 05-05-2015, 07:41 AM
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Keep a good file of receipts of oil fluids and etc. don't forget to keep a good Record of your mileage and months of service you did on your own bike.
And you will be fine.
Just remember some items may require specialty tools you may not have.
Again follow your service book and you will be fine .
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post #10 of 28 (permalink) Old 05-05-2015, 09:40 AM
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Have him show you in writing... When he can't be sure to let the GM/Owner of that dealership know your money will be spent elsewhere. That is a bullshit tactic to make $$$.

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