You have to buy an interface (I have the one from J&M). It is a $500 accessory but you will have full phone functionality. Your headset/mike is not Bluetooth when plugged into the Harley harness which is why no one can hear you.
Enjoy the Ride!
2013 RGU in Big Blue Pearl
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S&S Power Tune Duals w/V&H Slash Cuts, TTS Mastertune, Daymaker Headlights, Hawg Wired RS 400 amps, J&M Rokker speakers, AN Big Sucker, Corbin Dual Touring Saddle, Madstad, Progressive Monotubes, JRI Shocks, All LED lights, & several Chrome Goodies.