Madstad issues? Only me? VGC customer service so far. - Road Glide Forums
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post #1 of 12 (permalink) Old 05-17-2014, 12:18 PM Thread Starter
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Question Madstad issues? Only me? VGC customer service so far.

I received my Madstad Thursday. I had quite a bit of trouble getting the ends of the base to mate to the fairing. Old and new wellnut's keep popping out at the outer edge. I did hold it in as I tightened the screws. I talked with a fella at Madstadd yesterday.Forgot his name. Mark? He even called me back after talking some measurements on their end. My opinion is the base is not curved enough at the outer edges, plus the wellnuts shaft diameter are just a little too small for the holes HD has in the fairing. That is HD's fault not Madstad's. The oem screws are also on the short side with the thicker shield and gasket. They are sending me out a new base Monday, that he said they will curve the outer ends a little more. Very good customer service so far. Any one else have this problem? Stay tuned.
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post #2 of 12 (permalink) Old 05-17-2014, 12:49 PM
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Nope, the well nuts will tighten up once you can get enough pressure on them, madstad customer service is top notch


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post #3 of 12 (permalink) Old 05-17-2014, 12:54 PM Thread Starter
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I removed the bottom rubber gasket. I put the base up against the fairing. The base middle hole and the holes left and right of center touch the wellnut, and I can tighten them. The outer base edge is near 1 inch away from the fairing on each side. Seems excessive to me. This is where even pushing in on the base and cranking down the screws, the wellnuts pull out.
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post #4 of 12 (permalink) Old 05-17-2014, 01:39 PM
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Sounds like it's molded wrong


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post #5 of 12 (permalink) Old 05-17-2014, 06:21 PM
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Installed one on my bike three weeks ago took about 20 minutes,
Started in middle and work out fit great.
Did you buy new well nuts? that could be some of the problem.

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post #6 of 12 (permalink) Old 05-17-2014, 07:07 PM
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You might try screwing the well nuts on the base first. Then pushing them in and tightening. There is a thread on here about it. Never lose a well nut again is the title I think. I do this with my windshields and it works very well. On the selfish side I hope this is an isolated problem. I just ordered my 13" dark smoked today. Hope you get it going soon.

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post #7 of 12 (permalink) Old 05-17-2014, 08:14 PM
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Did yours come with the plastic or metal base plate? I know mine is metal and it fits like a glove, but it's my understanding that Madstad no longer offers the metal baseplate because it interferes with the xm antenna.


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post #8 of 12 (permalink) Old 05-17-2014, 08:56 PM
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I bought mine last month, it was plastic.

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post #9 of 12 (permalink) Old 05-17-2014, 10:44 PM Thread Starter
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I tried the wellnuts on the shield. that didn't help, and doesn't change the gaps I mentioned above. Plastic base.
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post #10 of 12 (permalink) Old 05-18-2014, 02:13 PM
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Mines plastic I just checked


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