Join Date: Nov 2010
Location: Bonita Springs, Florida
ABS recall problem ANGRY Service sucks
Well, I brought my 2011 ultra in for the brake fluid change and my ABS unit was no good. They said that it would have to be replaced at my cost. I wasn't happy about that, but I told them to do it. Well it has been over a week and it still isn't fixed. Harley Davidson of Naples Florida told me they couldn't get the part. When I called on Thursday to find out about my bike, the service department wasn't taking any calls because they are closed on Wednesday. I called Milwaukee to find out why I had to pay and why was the part not available. They sent me a bunch of forms to fill out for reimbursement, but I still don't have the bike. They called Naples Harley and told me that my bike would be repaired yesterday (Thursday). I am planning on taking the bike to Daytona and leaving Sunday. I guess I will find out when I call today if that is going to happen. It's no wonder why no one wants to take their bike to Harley for service. I am not happy with Naples Fl Harley Davidson. They will never see me there again for anything. Sorry for the rant, but I am not a happy camper.
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