Do you have the white square one? Orientation may be the reason. Is there an arrow on it that shows you how it has to be oriented? It should read through the saddle bag or glove box as long as you go under the reader antenna.
I happen to be one of the few that has the long black bar ezpass. It has a tiny little arrow on it that show which end has to be up. When I had it in my windshield bag on my Road King, it wouldn't stay oriented up all the time and missed quite a few readers on every trip down the GSP. When I hung it with zip ties to my driving light bar, it never shipped one after that. I since bought the Road Glide, and I velcro it to my dash in the proper orientation and on our trip out to Sturgis, it didn't miss one, where my riding buddies with the white square had trouble at several tolls. Go figure, I can't explain it, so I just tell you my experience. Take it for what it's worth.
2011 FLTRU Fullsac Sportpipe, SE Breather/air cleaner, SEPRT Smart-tune, Corbin, Madstad 13", Gold Top Fork Emulators & Springs & JRI B shocks. 2003 XLHS
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