Join Date: Jan 2015
Location: USA/*CA (*presently)
I went to their shop last month to discuss a seat for my '15 RGS. Chuck and Chuy had my custom solo-wide w/backrest done in less than a week (not counting Sunday) cuz they knew I had a long-distance inaugural ride coming up quick!
The stitching is flawless, very even, very straight. But...after riding it for the first 2000-miles, I noticed a slight discrepancy and also felt that I was not as comfortable as I couldve been on this premium seat.
So....I rode my bike back to their shop on a Saturday (90 minutes away and a half-day schedule for them) and pointed out my concerns. They told me my concerns are a relatively easy fix, but we both agreed that due to time constraints and man-power it be better I come back another day during the week when they have their full crew and I could wait for it while they fixed my concerns. Cool!.....gimme another reason to ride somewhere....lol.
Due to my work schedule, I haven't been able to ride back, but hopefully soon. I'm confident that Chuck & Chuy will do right by me...they assured me of it.
Now I realize I'm fortunate to be within easy riding distances to quite a few aftermarket companies...and I know that "fitting" or even FTF negotiations aren't available to most. It's not easy to pay big $$$ for something like a custom saddle and not be able to try it out first (they had several ready-made seats for me to install on Chuy's RG for me to test-sit on).
I will say my experiences with C&C so far has been positive...and I really don't expect it to change. They are a small shop, appear to be a busy shop, and very approachable. Its "just" Chuck & Chuy and their employee staff of five (I think).
2015 Vivid Black FLTRXS...ridin' dahellouttavit (27k miles...and still counting!!!)
"I'm not talkin' about pleasure boatin' or day sailin'. I'm talkin' about workin' for a livin'. I'm talkin' about sharkin'." - Quint
Last edited by Blackbag1; 02-26-2015 at 09:42 PM.