Bagger bags - beware - Road Glide Forums
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post #1 of 60 (permalink) Old 11-16-2015, 11:20 PM Thread Starter
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Bagger bags - beware

Bought a saddlebag latch kit from bagger bags. Website stated black latches received chrome. No directions with kit. Lock assemblies did not work. Contacted owner derek z. Extremely unprofessional and did nothing for me. Cost me $180 for new locks and labor to re install the kit to make it functional. Requested refund to cover my out of pocket costs and derek z never answered emails. Kit is on bike but is far inferior to oem harley latches that come standard on 2014 later new saddlebags
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post #2 of 60 (permalink) Old 11-16-2015, 11:33 PM
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Originally Posted by JPROADGLIDE View Post
Bought a saddlebag latch kit from bagger bags. Website stated black latches received chrome. No directions with kit. Lock assemblies did not work. Contacted owner derek z. Extremely unprofessional and did nothing for me. Cost me $180 for new locks and labor to re install the kit to make it functional. Requested refund to cover my out of pocket costs and derek z never answered emails. Kit is on bike but is far inferior to oem harley latches that come standard on 2014 later new saddlebags

That Blows For Sure.
Thanks for posting this up.
Word of mouth gets around quickly around here so it's his loss for sure.
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post #3 of 60 (permalink) Old 11-17-2015, 12:16 AM
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You know I just looked at their website....those are fake Daymakers being sold as Daymakeers, right?


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post #4 of 60 (permalink) Old 11-17-2015, 02:06 AM
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You know I just looked at their website....those are fake Daymakers being sold as Daymakeers, right?

Yep. Not Daymakers and aren't saving much coin either. Pay a little extra for peace of mind.....


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post #5 of 60 (permalink) Old 11-17-2015, 06:45 AM
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Sorry u got taken, have heard bad things about these guys several times in the last year.
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post #6 of 60 (permalink) Old 11-17-2015, 08:40 AM Thread Starter
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Total garbage. Contacted BBB, after 5 weeks they did not make a ruling just closed the case administratively. They're a joke also

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post #7 of 60 (permalink) Old 11-17-2015, 09:37 AM Thread Starter
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You know I just looked at their website....those are fake Daymakers being sold as Daymakeers, right?
I'm sure their fake and probably garbage like the saddlebag latch kit
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post #8 of 60 (permalink) Old 11-17-2015, 09:48 AM
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You know I just looked at their website....those are fake Daymakers being sold as Daymakeers, right?

I had to check it out.... I read into a little.... this is a CUT AND PASTE from the site:

THIS IS A LED PROJECTOR HEADLIGHT WITH A HIGH INTENSITY BRIGHT WHITE LEDS [B]COMMONLY KNOWN AS THE HARLEY DAVIDSON DAYMAKER![/B]

A "DAYMAKER" uh huh.....

Sorry you got taken on your buy my friend.... THIS IS ONE TO STEER CLEAR OF for sure!

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RENO BAGGER AUDIO

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post #9 of 60 (permalink) Old 11-17-2015, 10:16 AM
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Total garbage. Contacted BBB, after 5 weeks they did not make a ruling just closed the case administratively. They're a joke also

Doesn't look like the site is even accredited by the BBB. That's a red flag. With unaccredited businesses, the BBB has no leverage. The reason for administrative closing is usually that a business doesn't bother responding to the BBB about the complaint. BBB is an honor system program.


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post #10 of 60 (permalink) Old 11-17-2015, 11:18 AM
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Hello, my name is Derek. And this is in response to the complaint above. Now, John is the name of the person who created this post. I dont have any records of someone with that name ever purchasing from me. I keep a record of every single customer who has ever purchased from Baggerbags and its automatically stored on file. Thats for starters. John did contact me asking how to place the latches, I sent him a video on how to install a set of 14-15 latches since they are all universal regardless if it was my video or not. He obviously didnt take that to kindly and started stating the the latches wasnt up to his standards and had to purchase extra parts to make it work. Now, I told him numerous times that i will gladly do the FULL refund of the cost of the products for his friend (Since hes the one that purchased it) but I would need my product back. He replied that he didnt want that, that he wanted a partial refund on parts that ran aroun d $180 dollars (Now, I never received a receipt showing the parts that he says is worth $180 so basically i could be paying for anything) Now, I told him that if he is not satisfied with the product then I will refund the product so he can purchase it elsewhere but he told me no, that he could not do that since he had already installed it and took to much of his time. Next thing I know, I get two emails stating that 2 separate claims have been filed to the BBB from John Park and his friend. The first complaint had under its resolution section (full refund or partial refund) and after we stated that we would do the partial refund he then created a new complaint stating that his only resolution would be a partial refund. Well, after responding to our BBB administrative about what has transpired. They closed the case. Now, Im not here to bash anyone just simply trying to tell both sides to the story. I offered numerous times to do a full refund but I would need the product back and he refused.
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Last edited by Dzele; 11-17-2015 at 11:58 AM.
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