I'm beyond frustrated with issues on the new HD 6.5 Premium radio and having to run to a HD shop to have them fix/change the settings. They aren't trained very well, they really don't understand the thing (or computers and software in general), and I'm sick of their standard verbiage about having to charge to change settings because I have an aftermarket amp & speakers.
Is there anywhere that I can purchase the diag cable and the software to be able to view/change these settings myself?
The issue I have right now is my NAV system only shows a compass. Cannot even access settings of it. Called HD customer service, they said the wrong region is programmed in and I need to see the HD dealer. Who the hell has time to keep going back for that? The HD dealer told me they would flash the radio to the new 1.19.0 flash and it would fix it. I told them hell no. I've done that, it didn't fix it, and it made my audio sound like shit! I flashed back to the 1.18.3 and the audio is 100% better but NAV still doesn't work. It's a setting in the *programming*, nothing to do with the flash. The HD shop wants to charge to hook it up and look because I have aftermarket stuff. Total BS.
I'd like to be able to just do this myself. Anybody know where I can purchase that stuff?
As a side note: I feel like I owe the tech I spoke to an apology. He had to ask somebody else (once again because the techs aren't trained worth a shit) and I basically read him the riot act for his answer. Maybe a 12-pack will make him feel better.
Is there anywhere that I can purchase the diag cable and the software to be able to view/change these settings myself?
The issue I have right now is my NAV system only shows a compass. Cannot even access settings of it. Called HD customer service, they said the wrong region is programmed in and I need to see the HD dealer. Who the hell has time to keep going back for that? The HD dealer told me they would flash the radio to the new 1.19.0 flash and it would fix it. I told them hell no. I've done that, it didn't fix it, and it made my audio sound like shit! I flashed back to the 1.18.3 and the audio is 100% better but NAV still doesn't work. It's a setting in the *programming*, nothing to do with the flash. The HD shop wants to charge to hook it up and look because I have aftermarket stuff. Total BS.
I'd like to be able to just do this myself. Anybody know where I can purchase that stuff?
As a side note: I feel like I owe the tech I spoke to an apology. He had to ask somebody else (once again because the techs aren't trained worth a shit) and I basically read him the riot act for his answer. Maybe a 12-pack will make him feel better.