Countless issues 2017 FLTRX - Road Glide Forums
Troubleshooting for Road Glides List your Road Glide problems here, and DR. Ruth will answer them.

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post #1 of 36 (permalink) Old 03-21-2018, 12:28 PM Thread Starter
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Countless issues 2017 FLTRX

So purchased the scoot on 23FEB18. Found a vibration coming off the engine day 1, it was a missing cam spacer. Two days later picked the bike up and when I got home my rockers were leaking. Took the bike back and a few days later my fuel and volt gauge are inop. A week later took the bike in for the first service and to install the new cluster. Took her out and the engine stalled. Not like I let the clutch go to fast, it just stopped running. Next day engine light illuminates. Get home run the codes and it’s a u00001 and u00002 code something to do with CAN bus and what not. Is anyone familiar with any of these problems? Is this a lemon?
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post #2 of 36 (permalink) Old 03-21-2018, 12:48 PM
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Dude that sucks. I have not had any trouble with my 17. I was nervous about buying the first year motor. So far so good. It’s sounds lemony to me.
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post #3 of 36 (permalink) Old 03-21-2018, 01:20 PM
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Sorry to hear of problems. I have had 6 Harleys over the years without any such problems. My latest is a 2017 FLTRU which I love.
Did you purchase your's new or used? How is your dealer on assisting you? If new it seems like a "lemon" or a disgruntled employed sabotaged the bike construction somewhere along the line.
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post #4 of 36 (permalink) Old 03-21-2018, 01:21 PM
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Did you buy this new off the showroom in Feb 2018? Was it a dealer demo that was rolled over into sales? I think you have some definite issues here, but I question why there was still a new 17 on the floor, when they have been selling 18's since August of 2017- how many miles were on it when you bought it? Any work done to it prior to purchase?


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post #5 of 36 (permalink) Old 03-21-2018, 01:30 PM
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Brand new scooter? Or one that had a previous owner?

Defects and PO damage tend to be two different issues?

The codes can help with figuring out what's wrong, but we'll need the exact code.

U's are generally reserved for data buss issues. Comm issues between the different black boxes on the scooter.


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post #6 of 36 (permalink) Old 03-21-2018, 01:36 PM
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Sounds like a Monday Build to me.........sorry to hear of this man

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post #7 of 36 (permalink) Old 03-21-2018, 01:54 PM Thread Starter
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Purchased brand new. It had the dealer 6 miles on it. It’s in the shop now. I’ve contacted the ownership to see if we can’t trade it or get some massive store credit
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post #8 of 36 (permalink) Old 03-21-2018, 01:59 PM
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Quote:
Originally Posted by ronniekuiper View Post
Purchased brand new. It had the dealer 6 miles on it. Itís in the shop now. Iíve contacted the ownership to see if we canít trade it or get some massive store credit
Well Done - What the Dealers and MoCo jump into action over is "Inconvenience" and "Brand Reputation" of both the store and Mfg - If you feel the dealer is not doing all they can, call the Mothership and open a case

Good Luck Brother
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post #9 of 36 (permalink) Old 03-21-2018, 02:00 PM
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You'll need to research the lemon laws of your state and determine if the designation is reserved for a number of times in the shop, a number of days in the shop or a combination of both. Chances are, since the bike is under warranty, the dealer is going to push you to keep the bike and claim that all these items are being fixed free of charge under the warranty- it will cost the MotorCo less money to fix your issues vs. scrap a motorcycle and give you another one.

Definitely sounds like a Monday build and I'd question the service department as to why they didn't feel the vibration from the missing cam spacer when they took the bike on their test ride prior to putting it on the sales floor. If you felt it, surely and "trained" technician should have as well.

Sorry for your misfortune, and keep us in the loop as to what happens!

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Originally Posted by ronniekuiper View Post
Purchased brand new. It had the dealer 6 miles on it. Itís in the shop now. Iíve contacted the ownership to see if we canít trade it or get some massive store credit
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post #10 of 36 (permalink) Old 03-21-2018, 06:26 PM
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Hope they give you something for the inconvenience . Like said earlier , check on lemon laws of your state , that will at least give you bargaining power .

2010 FLTRX , Stage 1, 13" Madstad, Mono tubes, SuperShox, Heritage style bars. Alpine CDE-HD149BT,Soundstream Picasso Nano Series PN4.520 , 5X7 and 6.5 Infinity Kappa speakers
If I have to explain ,you wouldn't under stand anyway.
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