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post #1 of 36 (permalink) Old 08-28-2014, 01:13 PM Thread Starter
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Warranty almost up - getting nervous...

"Should I stay or should I go, now..." goes the line from the old song.

Coming up on two years of owning my first Harley. It's a nice bike with a great ride that fits my style of riding these days (comfortable cruising). But my warranty is almost up and it's track record has not been the greatest.

Front tire had rot - replaced under warranty. Front rotors warped - replaced under warranty. Just started having a problem with flashing indicator lights and they replaced the voltage regulator. Now they are tearing into the primary but the tech 'heard something'.

So if they find something that too will get fixed under warranty. But now I'm worried. Warranty is running out and I've had fair amount of things go wrong on what is basically a new bike. I baby the crap out of this bike. I don't pound on the engine. The bike has 11k on it, btw.

So now it comes down to gambling that most of the 'known' bad things have been replaced and other than regular maintenance it will be fine for a longer time, or get the extended warranty just in case, or sell it off while the value is still high and everything is in perfect working order and go with my second choice.

Anyone else out there wrestled with this dilemma? Which way did you go?

I'm not bashing, and don't want a flame war. Just honest opinions about others who have had these types of issues occur. For those that did and elected to stay with your HD, how were the next several years, several thousand miles?

2013 Road Glide Custom CVO in Roman Gold/Burnt Emerald, Le Pera Maverick, Vance & Hines Power Duals, SERT, MadStad 13", Kury ISO grips & Scythe mirrors.

Last edited by Methos1979; 08-28-2014 at 01:16 PM.
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post #2 of 36 (permalink) Old 08-28-2014, 01:19 PM
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Originally Posted by Methos1979 View Post
"Should I stay or should I go, now..." goes the line from the old song.

Coming up on two years of owning my first Harley. It's a nice bike with a great ride that fits my style of riding these days (comfortable cruising). But my warranty is almost up and it's track record has not been the greatest.

Front tire had rot - replaced under warranty. Front rotors warped - replaced under warranty. Just started having a problem with flashing indicator lights and they replaced the voltage regulator. Now they are tearing into the primary but the tech 'heard something'.

So if they find something that too will get fixed under warranty. But now I'm worried. Warranty is running out and I've had fair amount of things go wrong on what is basically a new bike. I baby the crap out of this bike. I don't pound on the engine.

So now it comes down to gambling that most of the 'known' bad things have been replaced and other than regular maintenance it will be fine for a longer time, or get the extended warranty just in case, or sell it off while the value is still high and everything is in perfect working order and go with my second choice.

Anyone else out there wrestled with this dilemma? Which way did you go?
If you really like the bike and don't have something else you want then I say buy the extended warranty, it is really cheap insurance, plus it has some protections built in.
1. You can cancel it and get a pro-rated refund if you want.
2. You can transfer if you decide to trade/sell the bike.

I think the warranty is a no brainer, considering how even a little problem could run a few hundred bucks.
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post #3 of 36 (permalink) Old 08-28-2014, 02:07 PM
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If you're going to keep the bike and leave it stock, I would recommend the ESP with tire & wheel, you can always cancel it for a rebate.

Or, like you mentioned, if there's something else that you want, sell/trade while the value is there.

Also, ESP has a good margin for the selling Dealer, so there is room for negotiation... or a 20% off dealer.

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post #4 of 36 (permalink) Old 08-28-2014, 02:16 PM
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So now it comes down to gambling

This is exactly it, and is the reality behind warranties and extended service contracts. It's all a gamble, and luck of the draw. My bike is an '11, has 23,000 miles on it, and has not had one single issue that would have fallen under any warranty.


BTW, I do not buy warranties, never have, and should be far enough ahead now that they won't catch up with me any time soon.

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post #5 of 36 (permalink) Old 08-28-2014, 02:21 PM
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Warranties are not sold to benefit the consumer.

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post #6 of 36 (permalink) Old 08-28-2014, 03:23 PM
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Warranties are not sold to benefit the consumer.
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Originally Posted by tdkkart View Post
This is exactly it, and is the reality behind warranties and extended service contracts. It's all a gamble, and luck of the draw. My bike is an '11, has 23,000 miles on it, and has not had one single issue that would have fallen under any warranty.


BTW, I do not buy warranties, never have, and should be far enough ahead now that they won't catch up with me any time soon.
Gamble is true-I think of it like insurance-you dont need it until you really need it...pay me now, or maybe pay me later. It depends on individual situations, some products I never buy warranty (like best buy or walmart always trying to sell them) because I figure I can always buy another whatever because I can afford it, big ticket items I think a little more about-will i be in a position to get it fixed or replaced if it does break? On my bike I opted to do the three year-may never use it but if I need to it will pay for it. I am taking the gamble.
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post #7 of 36 (permalink) Old 08-28-2014, 03:37 PM
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I've got 74K on my 2008 RG. I renewed my ESP for another 5 yrs. @ 67K. Since then I've had a $2,450 repair that cost me a little over $200. I had $150. in an up grade done otherwise it would have cost $50.
On my way home from SW IV. I had a inner primary Brg. go bad. I made it home OK. the repair was $343. my cost $50. My ESP has paid for itself already and I'm good till November of 2017. So I'm sure I'll be needing it again. But the nice part is, when I'm on a road trip and something happens I don't have to budget for the unexpected. And I get a Motels covered if I'm out of town. Dam shame my last trouble didn't happen going to SW IV. LOL

Question is. Can you trade your current bike in for what you want for the cost of buying the ESP? I don't think so. The choice is yours.
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post #8 of 36 (permalink) Old 08-28-2014, 04:04 PM
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I recently traded in a bike that I still had 1 year left on my extended warranty. I think I got more for my trade in not because they wanted the remaining warranty to sell with bike, but because they knew that my bike was not at risk of costing them money to fix it to sell it. After all, if something was wrong with it, they knew I would have taken care of it since I had the warranty. They kept the warranty in affect until they checked it out real well. Then they allowed me to cancel the warranty after trade in so I could get my pro-rated refund for the remaining warranty period.

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post #9 of 36 (permalink) Old 08-28-2014, 04:26 PM Thread Starter
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Great replies and info all - thanks!

I do really like the bike's ride. I test rode a bunch of nice, high-end great riding bikes (Gold Wing, BMW K1600GLT, etc.) and the RG beat them all. Plus it was actually the least expensive.

I'd like to keep it. What can I expect to pay for an extended warranty? I admit I don't know much about them as I usually avoid them with most products.

2013 Road Glide Custom CVO in Roman Gold/Burnt Emerald, Le Pera Maverick, Vance & Hines Power Duals, SERT, MadStad 13", Kury ISO grips & Scythe mirrors.
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post #10 of 36 (permalink) Old 08-28-2014, 04:42 PM
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If you're going to keep the bike and leave it stock, I would recommend the ESP with tire & wheel, you can always cancel it for a rebate.

Or, like you mentioned, if there's something else that you want, sell/trade while the value is there.

Also, ESP has a good margin for the selling Dealer, so there is room for negotiation... or a 20% off dealer.
I bought my ESP when I bought my "09. It was near the end of the ESP when I was just at 74k. I had had my Alternator go out (On the road in Texas). Replaced under the ESP. I had the Main Bearing go out at home. It took two weeks to fix and I had a Loaner Bike. That paid for the first purchase so I renewed the ESP for another 5 years. It cost me $2100. And two weeks ago, I was in Las Vegas. The Fuel Pump went out. I had the repairs done under the ESP. It cost me the deductible, but would have cost me around $500. I have the ESP until 2018 and is transferable, if I sell my RG. (for a new Wet Head?)

I didn't leave mine "Stock". I have the "Stage One" installed (Intake/Exhaust/ECM Recalibration). It was done by the dealer and didn't effect my ESP.

And the "Tire & Wheel" option on the ESP is great if you have a problem with bad roads. It is for "Road Hazard" on the Wheel and Tire. It will not replace your tire if you just wear it out. So if you don't put many miles on your bike, the Tire Option on the ESP may be good. It will replace the tire for Age Rot as well as nails in the road. But if you wear out the tire every year, you will raise questions if you come in every year to ask for a new tire due to "Road Hazard" problems.

But if you purchase the ESP, it is just insurance. So get it if you feel more at ease with it. I travel almost every year and don't worry when I take trips cross country. I have the money for my trips, not repairs.

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Last edited by RoadGlideRider; 08-28-2014 at 07:52 PM.
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