Join Date: Jun 2017
Location: Pittsburgh, Pa.
Have had them for close to 15 years. Both my bikes are insured through them, and I couldn't be more pleased! Fairly good discounts for long time repeat customer, homeowner, clean driving record, etc!. Short story, was in Florida most of the winter and totally forgot about my renewing my policy. Was about two and a half weeks late in contacting them, was honest and said "I honestly forgot, senior moment, (67 years old) can you please cut me some slack because I do want to continue with you". Without hesitation she said "Let me look into it, put me on hold for a few minutes, got back on the phone and said all is good, lets get you renewed without no void in your coverage". By law they did make me state I didn't have any issue's within the non coverage period, such as any accidents or a claim! Very satisfied customer, just my 2 cents!