New 2019: 1000 miles up...is this oil transfer? (video) Sure looks like it - Road Glide Forums
*General Road Glide Discussions/Pictures Post general Road Glide discussions with photos.

 25Likes
Reply
 
LinkBack Thread Tools Display Modes
post #1 of 29 (permalink) Old 04-21-2019, 08:32 AM Thread Starter
Prospect
 
kiwidave's Avatar
 
Join Date: Sep 2013
Location: Melbourne, Australia
Posts: 219
Unhappy New 2019: 1000 miles up...is this oil transfer? (video) Sure looks like it

Well ain't that a kick in the nuts, as Ron Burgundy might say.

1000 miles up on the new 19 FLTRX. Stage 2.

90% of that has been highway commuting at 60-70mph, 50 miles at a time. Been running perfect in every regard.

Got the bike booked in for initial service on Tuesday. Thought to myself today Sunday, I will just check the trans and primary oil levels before it goes into the workshop. Just for a laugh. Just to set my mind at rest that I have no ''oil transfer issue'' because that was last year's thing, right?

Pulled trans dipstick. DRY. WTF?

Checked it twice more. Nada. There's nothing on the dipstick. Dry as a bone.

OK.......started to remove derby cover....and before all the screws were out so I could pull the cover clear, oil started pouring out.......see this video which i started recording about 30 seconds AFTER I had taken the cover off. As you can see, a hell of a lot of oil on the rags already, but it's still pouring out.



Can this be anything OTHER than transfer? I'm thinking not. I have zero experience with M8 wrenching, but surely the correct amount of primary fluid allows you to remove the derby cover without having an Exxon Valdez moment? (I've got years of 4spd primary experience behind me).

Sadly this was a Sunday afternoon discovery, it's the Easter long weekend and all dealers are shut til Tuesday.

My plan now is to top up the gearbox to correct dipstick level with fully synthetic gear oil, ride it the 30 miles to the dealership doing the service on Tuesday morning as arranged, and explain all, and show them this video.

I'm taking them a copy of the instructions for ''Inner Primary Service Vent Kit 94100065'' and I will be making them aware of the factory-authorised fix if they do not know it. Which they may not.

I bought the bike 250 miles away and I am having the service done at a reputable dealer far closer to me (of course). Obviously I am warranty covered....and I'm not panicking.

But I am feeling a bit underwhelmed. I really thought - if this IS transfer - that the issue had been fixed. Apparently not.

I might accept a ''do a 1000-mile check'' line from the service mechanics, but I will be insisting they fit 94100065 if it happens again. It's unlikely they will even know about that fix down here. The one thing I am not inclined to be is bikeless for 2-3 weeks while they consult H-D Australia. Not after what I have just paid....

PS: Would it be SMARTER to have it trucked to the dealer without me adding any trans oil so they can see exactly how dry it is? I would be adding fully synthetic automotive trans lube for the 30 mile ride to the initial service....but that lube may be a different colour to the H-D stuff. Trying to forsee any issues with that.
Rays Road Glide likes this.

Last edited by kiwidave; 04-21-2019 at 08:49 AM.
kiwidave is offline  
Sponsored Links
Advertisement
 
post #2 of 29 (permalink) Old 04-21-2019, 09:53 AM
Life Member
 
Road dawg's Avatar
 
Join Date: Oct 2011
Location: Long Island, New York
Posts: 2,047
I would have it trucked over there, sorry.d the money so there is no doubt this cannot be blamed on yourself for any wromg doing. I definitely would be upset to say the least considering we all thought this had been corrected, let them install the vent as you stated so the MOCO can document what has happened here, take it from there. Have Happy Holiday.
Glidin2013 and ALMOONEY like this.

When all else fails, hell there is always beer!
Road dawg is offline  
post #3 of 29 (permalink) Old 04-21-2019, 10:14 AM
Member
 
craigffb's Avatar
 
Join Date: Sep 2018
Location: Clarksville, TN
Posts: 588
Garage
I cant see the video....not sure why, but anyway It's not gonna matter either way if you fill it or take it over empty. What's going to happen is the dealer will empty and refill all the oils, make notes and make you repeat the process. They are not just going to fix it off of your word. It's just how HD operates, I've been through this before with a twin cam that burned a TON of oil. On the up side, at lest you're figuring this out early and not two years down the road.

This trans oil transfer/sumping issue must truly be a hit or miss thing. I have a little over 2500 on my 19 with no issues.

2019 Road Glide Special/2010 Street Bob

Last edited by craigffb; 04-21-2019 at 11:13 PM.
craigffb is offline  
 
post #4 of 29 (permalink) Old 04-21-2019, 10:37 AM
Newbie
 
Skip Vargas's Avatar
 
Join Date: Apr 2019
Posts: 12
All good info and on the right track. I also have a 2019 RGS stage 2 with 900 miles and just had a motor replaced under the factory warrant for noises and possible transfer. From my experience the MOCO and dealer ship made me feel good about expediting my new motor with in 24 hours and covered the 1,000 mile service under the factory warranty. Also asking if i wanted a loaner. If you feel like your getting the run around, ask them to start a HD claim and reference number so you can send videos and your concerns for your case.

Just make sure you have a HD tune or they will void the warranty

2019 ROAD GLIDE SPECIAL
Stage 11 Torque Cam

Last edited by Skip Vargas; 04-21-2019 at 10:40 AM.
Skip Vargas is offline  
post #5 of 29 (permalink) Old 04-21-2019, 05:02 PM
Grey beard
 
RoadieWingZ's Avatar
 
Join Date: Sep 2010
Location: Driftwood, Texas
Posts: 1,091
Garage
Personally, I’d call and have the dealership send their crew over to pick it up as it sits now. I wouldn’t reinstall the cover and definitely wouldn’t add any fluid to the tranny. I would take a video of the dry tranny stick and the aftermath of the transfer case with the derby cover still off in one contiguous shot an include pulling the oil stick and showing the level on the crank case as well so all three hole levels are reflected in one unedited video. No matter how good and responsive a dealership is, it never hurts to cover your bases as much as possible to limit their ability to somehow point a finger at the owner.
smitty901 and ALMOONEY like this.

Road Glides Rule!!!

2009 Vivid Black FLTR, Gold Flame collection, Cee Bailey 18" TRSSC Dome, BOOM speakers, Kury FB extensions, Heritage Style bars


To view links or images in signatures your post count must be 10 or greater. You currently have 0 posts.
RoadieWingZ is offline  
post #6 of 29 (permalink) Old 04-21-2019, 05:40 PM
Life Member
 
Road dawg's Avatar
 
Join Date: Oct 2011
Location: Long Island, New York
Posts: 2,047
Absolutely true with the previous statement from Roadie.

When all else fails, hell there is always beer!
Road dawg is offline  
post #7 of 29 (permalink) Old 04-22-2019, 10:19 AM
Life Member
 
Nordic Berserker's Avatar
 
Join Date: Nov 2014
Location: Valhalla 🇳🇴
Posts: 3,594
Quote:
Originally Posted by Skip Vargas View Post
All good info and on the right track. I also have a 2019 RGS stage 2 with 900 miles and just had a motor replaced under the factory warrant for noises and possible transfer. From my experience the MOCO and dealer ship made me feel good about expediting my new motor with in 24 hours and covered the 1,000 mile service under the factory warranty. Also asking if i wanted a loaner. If you feel like your getting the run around, ask them to start a HD claim and reference number so you can send videos and your concerns for your case.

Just make sure you have a HD tune or they will void the warranty
Sorry to hear this, I thought this issue was resolved. And kiwidave I hope your dealer does the right thing for you, thank god itís still under warranty
Desert Rider AZ likes this.


To view links or images in signatures your post count must be 10 or greater. You currently have 0 posts.
Nordic Berserker is offline  
post #8 of 29 (permalink) Old 04-22-2019, 11:25 AM
Grey beard
 
Bruce00's Avatar
 
Join Date: Jan 2012
Location: Dirty Jersey
Posts: 955
Garage
damn sorry to hear Dave, what a kick in da nutz!

I personally would let the bike sit as is, and call the dealer first thing Tuesday morning to pick the bike up. That way they can "document" the level of oil at the mileage mark. Since HD will not do anything other than refill the trans and lower the primary oil.....tell them you will be riding in the truck to the dealer and you expect your bike to be completed, so you can ride it home in an reasonable time frame......OR provide a loaner.

Good Luck Brother
Desert Rider AZ likes this.

2015 RoadGlide Special
Tuned by Jamie @ Fuel Moto w/Rinehart 2>1
Bruce00 is offline  
post #9 of 29 (permalink) Old 04-22-2019, 05:19 PM
Member
 
Desert Rider AZ's Avatar
 
Join Date: Oct 2015
Location: Kingman Arizona
Posts: 455
I enjoyed reading your posts about you anxiously waiting for your Road Glide to finally arrive with that rare color and feel bad you have this issue with a brand new bike! Iím sure with the warranty, the dealer will take care of you and fix the problem. Canít help but feel disappointed in the MoCo for not resolving this problem already with a close to 3 year run with the M8. Hope all works out Dave and keep us updated!
Nordic Berserker and geo8866 like this.


To view links or images in signatures your post count must be 10 or greater. You currently have 0 posts.
Desert Rider AZ is offline  
post #10 of 29 (permalink) Old 04-22-2019, 06:42 PM Thread Starter
Prospect
 
kiwidave's Avatar
 
Join Date: Sep 2013
Location: Melbourne, Australia
Posts: 219
Good news this Tuesday morning.

I have two dealers equidistant from my house....but the GOOD one is across the bay via ferry. That's where I had it booked in for initial 1000-mile service.

Harley Assist (the new-bike towing service Australia-wide) refused to take my bike on the ferry, even if I paid the $75 ferry cost! No difference in miles travelled, but they would only take me to the other dealer, which does not have a great name.

Screw that. I made a command decision. Topped up the gearbox with good gear oil, rode it to the good dealer via ferry this morning to keep that appointment.

Well, mine was only the second M8 they had encountered with the transfer issue. The first was bone stock, 2018.

But the head mechanic was all across the details.....he watched the videos I had taken and nodded. Exactly the same as the other one he had seen.

''Harley's master tech for Australia tells me there is an inner primary part being produced right now, if this happens again we can get you one of those and fit under warranty.''

Me: ''Aha! You mean this?'' I produce printed-out copies from this very forum (thanks, Thermodyne!) of the instructions for the new inner primary vent kit part 94100065

Tech: ''Cool! I've not seen that yet. Yep no worries, we will get one in for you soon as they are available.''

I suggested they drained trans and primary, refill and note EXACT quantities, just for their records in the event of the warranty fix, and I will keep a close watch. And bring it in the minute I see trans oil level falling.

Interestingly, the message from Master Tech Australia is that ''you will do no damage to the gears even under a transferring situation''. I just wasn't prepared to take that risk, but then they were totally cool with the news I had topped up the gearbox - and the fact this new bike is wearing (purchase)dealer-installed S&S bits and PowerVision tune.

All good. The service relationship is off to a good start. Remember, I am not getting it serviced where I bought it, because I bought it 250 miles away to ensure I could get the Kinetic Green I wanted.

I choose my dealerships very carefully...right now, I am killing time as they go over the 1000-mile checks. This is the first time I have had a bike of mine in one since 1994.

Last edited by kiwidave; 04-22-2019 at 06:47 PM.
kiwidave is offline  
Reply

Quick Reply
Message:
Options

Register Now



In order to be able to post messages on the Road Glide Forums forums, you must first register.
Please enter your desired user name, your email address and other required details in the form below.

User Name:
Password
Please enter a password for your user account. Note that passwords are case-sensitive.

Password:


Confirm Password:
Email Address
Please enter a valid email address for yourself.

Email Address:
OR

Log-in













Similar Threads
Thread Thread Starter Forum Replies Last Post
Baker DD7 ~ First 1000 miles mitchdm Equipment-RG 35 10-10-2014 06:58 AM
1000 miles in less than 2 1/2 days BDMike *General Road Glide Discussions/Pictures 6 08-09-2013 11:08 AM
1000 miles... 13RoadGlider *General Road Glide Discussions/Pictures 11 05-30-2013 09:29 PM
7000 miles in 4 months SquirtRGU Road Glide Specific Discussions 20 06-26-2011 10:15 AM
2500 Miles behind the Iron Curtain BlackBetty11 Road Trip Discussions/Stories/Pictures 3 06-23-2011 03:52 PM

Posting Rules  
You may post new threads
You may post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are On
Pingbacks are On
Refbacks are On

 
For the best viewing experience please update your browser to Google Chrome