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Officially Voiding Your Warranty

11K views 54 replies 26 participants last post by  smitty901 
#1 ·
I know there is a thread about voiding your warranty, but I have an interesting note to the story

I took my 19 in to get a flip key fob programmed, as well as the Oil cooler fan activated last saturday.

Before the tech would even work on the bike he asked for my tuner (which was mounted to the nacelle in front of him lol)
For some reason my original tune was not saved to the PV itself. He said if I had the original tune on the PV, he could re flash it to the bike,
then erase the ECM and then hook it to the Digital Technician and harley wouldnt have known that it was ever flashed by a non harley tuner.

I asked if the Tuner left traces in the ECM, he said it does, but not if he erased the ECM before connecting to the DT. He claimed that if questioned he could note driveability concerns that required erasing the ECM.

I found this very interesting and wanted to share this with everyone because like most of you, I was told once tuned, a tuner could always be detected, but that seems to not be the case. (unless a tech here on the forum has contrary info)

Well my 2019 Warranty was officially voided 4-20-19. 7 months after purchase. (yes i knew i would be voiding my warranty when i brought it in, but I wanted it to be an official middle finger to Harley anyways so.....yeah)

How many of you have officially voided your warranty?
 
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#2 ·
So once again an uniformed rider blames HD for what the EPA has forced them to do. Get it right it is Not HD doing it. Harley has no options the power of the EPA has come down on them. They decided to use Harley as an example to others. This has been over 10 years coming HD is not the first. Stick around it will get worst.
 
#3 ·
So I'm reading that your warranty DID in fact get voided because of the aftermarket tuner? From my knowledge even if it's erased it can still be seen. Nothing is ever completely erased, it just gets stuffed into crevices of the computer that most people don't know how to get to.
 
#6 ·
So I'm reading that your warranty DID in fact get voided because of the aftermarket tuner? From my knowledge even if it's erased it can still be seen. Nothing is ever completely erased, it just gets stuffed into crevices of the computer that most people don't know how to get to.
In a Windows computer yes, because deleting a file in Windows actually just renames it to something that the shell ignores and the data can sit there for years if that part of the drive is never reused. But this kind of extra space is not available in an ECM. It only has enough room for what it needs to hold (usual cost driven kind of thing), so when it is overwritten it is done so directly over the old data leaving virtually no chance for recovery. There may be theoretical options for recovering part of it in a lab...but that's way past what a dealer - or any computer shop - could even dream of pulling off.


I am however rather curious about why - apparently - the dealer didn't (/doesn't/cant?) have a copy of the OEM base tune available to reapply...in case of the odd emergency.
 
#10 ·
Well my 2019 Warranty was officially voided 4-20-19. 7 months after purchase. (yes i knew i would be voiding my warranty when i brought it in, but I wanted it to be an official middle finger to Harley anyways so.....yeah)
I see voiding the warranty as doing Harley a favor by letting them off the hook for costly repairs- not giving them the finger.
 
#15 ·
I had this same experience. I flashed my ECM back to stock, but the HD computer overlords still detected it. However, the warranty is not actually officially voided. The ECM is "flagged." This means HD can deny warranty claims, but ONLY for powertrain items. Radio, gps, speakers, power locks(CVO's) etc are all still covered, and they can't deny coverage to those, unless they can prove my PV caused my 7th saddlebag speaker to blow. (Yes, I've replaced 6, 3 each side, all under warranty. The most recent has an A after the part number, so my service guy thinks they may have fixed the issue with them blowing. I'll take their free speakers till their not covered then upgrade)

Additionally, they also have to prove that the aftermarket parts caused the failure. While fighting this may be an uphill battle, it is still a fight that may be worth having if your service manager is on your side.

Anyway, my dealer sold me a Zurich aftermarket warranty that kicks in in October when my factory expires. I've already used it for a new rear tire and was happy with the service. And they don't care about my Powervision.

Just my two cents.
 
#50 ·
However, the warranty is not actually officially voided. The ECM is "flagged." This means HD can deny warranty claims, but ONLY for powertrain items. Radio, gps, speakers, power locks(CVO's) etc are all still covered, and they can't deny coverage to those, unless they can prove my PV caused my 7th saddlebag speaker to blow. (Yes, I've replaced 6, 3 each side, all under warranty. The most recent has an A after the part number, so my service guy thinks they may have fixed the issue with them blowing. I'll take their free speakers till their not covered then upgrade)

Additionally, they also have to prove that the aftermarket parts caused the failure. While fighting this may be an uphill battle, it is still a fight that may be worth having if your service manager is on your side.

Just my two cents.
THANK YOU! I have been having this argument with people forever. This is how the Manguson Moss Act interacts with the EPA Consent decree. They have to be able to show that your tuner caused the issue to deny coverage under the warranty. Your Tuner doesn't affect your clutch, brakes, oil leaks, etc. Less sky is falling and more logic is required.
 
#21 ·
Originally I would have agreed with it's Harley's decision to void the warranty but I stand corrected.

I am one of those weird people who look for documentation :nerd:, but this is more of an FYI for all about EPA forcing Harley to Void warranty which is actually a true statement, however unfortunately this is just documentation I found on the EPA website. Crazy stuff man :surprise:, if I am wrong some one please put it out.

Guess I won't really be doing any engine mods if I ever buy another....

my bad if this is kinda beating a dead horse.

https://www.epa.gov/sites/production/files/2017-12/documents/harleydavidson-cd.pdf

14
.
Denial of Warranty.
a.
Defendants shall deny all warranty claims for functional defects of powertrain components for any Harley-Davidson vehicle (Model
Year 2017 or later) registered in the United States, if any Defendants have any information to show that such vehicle was tuned
using a Tuning Product that was not covered by a California ARB Executive Order or otherwise 7 Case 1:16-cv-01687-EGS Document 6-1 Filed 07/20/17 Page 9 of 33
approved by EPA.
 
#37 ·
We all bitch about the EPA. But without it you wouldn't be able to see half a mile in most cities.

Anyone remember LA or NYC in the 60's. Even sunny days were overcast. And that was with just a 1/4 of the vehicles on the road today.

You would go out and warm your 60's car up in the winter, and by the time you got the garage door open your eyes were watering.

How bout those cars they sold, late 70's up into the 90's. Some of them ran awful.

Ya we bitch when it impacts us directly, but the alternative would be worse.
 
#51 ·
So true, I went up to the panhandle of ID recently, spent a lot of time there as a kid in the 70s. I told my dad I had forgotten how beautiful it was up there. He said you didn't forget. When you were there the smelters were running full time and it wasn't beautiful. Oh, right. There is a reason they named the town Smelterville. EPA got that one right. Although it did put a lot of towns out of work.
 
#45 ·
With the Harley crowd, it seems to me that middle fingers are... how shall we say... 'part of the scenery." Could mean anything. Maybe he meant "please pick up some milk on the way home."

Meanwhile, that flip fob looks sweet. So much for getting that replacement dental crown... $$
 
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#55 ·
For what small good EPA may not the evil they do most do not see is not worth it. Try being a land owner and dealing with the EPA no stop attempts to steal your land. Cost you a lot of money and time to fight their criminal acts against you.
 
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