MoCo Dealer Survey Link - Road Glide Forums
*General Road Glide Discussions/Pictures Post general Road Glide discussions with photos.

 6Likes
  • 4 Post By Little Wing
  • 2 Post By 08Zinc
 
LinkBack Thread Tools Display Modes
post #1 of 9 (permalink) Old 05-28-2019, 02:50 PM Thread Starter
Grey beard
 
Little Wing's Avatar
 
Join Date: Nov 2017
Location: oHio!
Posts: 1,001
Garage
MoCo Dealer Survey Link

while perusing the inner depths of the factree website today i stumbled upon the following link, which took me straight to a customer/dealer satisfaction survey.

i've been trying for almost 6 months to get a warranty repair done and kept getting the runaround each and every time i contacted the service writer.

today i filled out the survey and got a callback from the service manager within 2 hours!!!

i don't know how long they will be taking this survey, but everyone should let the MoCo know how they have been treated by the dealers in your area.

https://survey.medallia.com/h-d-in-moment

if you've got something good to say it's ok too lol

__________________________________________________ __________________________________

'18 FLTRX '04 BAR HOPPER '94 FLSTC THE BEST BIKE ...is the one you're on!!!
Little Wing is offline  
Sponsored Links
Advertisement
 
post #2 of 9 (permalink) Old 05-28-2019, 04:31 PM
Life Member
 
geo8866's Avatar
 
Join Date: Apr 2017
Location: Eastern Pennsylvania
Posts: 1,796
Question: Where do you find the 5 digit dealer code they are requesting?

2017 RGS Hard Candy Hot Rod Red Flake
geo8866 is offline  
post #3 of 9 (permalink) Old 05-28-2019, 04:58 PM Thread Starter
Grey beard
 
Little Wing's Avatar
 
Join Date: Nov 2017
Location: oHio!
Posts: 1,001
Garage
Quote:
Originally Posted by geo8866 View Post
Question: Where do you find the 5 digit dealer code they are requesting?
type in 00000

there's a note about that on the survey

there are drop down menus further into the survey where you can pick your dealer. you don't need any special codes

__________________________________________________ __________________________________

'18 FLTRX '04 BAR HOPPER '94 FLSTC THE BEST BIKE ...is the one you're on!!!
Little Wing is offline  
 
post #4 of 9 (permalink) Old 05-28-2019, 05:07 PM Thread Starter
Grey beard
 
Little Wing's Avatar
 
Join Date: Nov 2017
Location: oHio!
Posts: 1,001
Garage
if you want to do the survey you better do it soon.

they're burning all the links to the page...

__________________________________________________ __________________________________

'18 FLTRX '04 BAR HOPPER '94 FLSTC THE BEST BIKE ...is the one you're on!!!
Little Wing is offline  
post #5 of 9 (permalink) Old 05-28-2019, 05:23 PM
Life Member
 
RFG7680's Avatar
 
Join Date: Jul 2015
Location: North East Ohio
Posts: 3,037
Garage
Quote:
Originally Posted by geo8866 View Post
Question: Where do you find the 5 digit dealer code they are requesting?
You can put in 00000 and then choose the country, state and the dealership.


To view links or images in signatures your post count must be 10 or greater. You currently have 0 posts.

"That which we manifest is before us."
BUYER BEWARE @ BATTLEFIELD HARLEY IN GETTYSBURG PA.
RFG7680 is offline  
post #6 of 9 (permalink) Old 05-28-2019, 08:46 PM
Life Member
 
08Zinc's Avatar
 
Join Date: Jun 2011
Location: Frederick, MD
Posts: 1,944
Garage
Quote:
Originally Posted by RFG7680 View Post
You can put in 00000 and then choose the country, state and the dealership.
Battelfield is going to hate me all over again. LOL
RFG7680 and ALMOONEY like this.

Blessings, Zinc -
To view links or images in signatures your post count must be 10 or greater. You currently have 0 posts.

"But when I leave I want to go out like Elijah, with a whirlwind to fuel my chariot of fire." Rich Mullins
08Zinc is offline  
post #7 of 9 (permalink) Old 05-29-2019, 12:26 PM Thread Starter
Grey beard
 
Little Wing's Avatar
 
Join Date: Nov 2017
Location: oHio!
Posts: 1,001
Garage
Quote:
Originally Posted by 08Zinc View Post
Battelfield is going to hate me all over again. LOL
what did they do?

links are working again

__________________________________________________ __________________________________

'18 FLTRX '04 BAR HOPPER '94 FLSTC THE BEST BIKE ...is the one you're on!!!
Little Wing is offline  
post #8 of 9 (permalink) Old 05-29-2019, 01:02 PM
Life Member
 
08Zinc's Avatar
 
Join Date: Jun 2011
Location: Frederick, MD
Posts: 1,944
Garage
Quote:
Originally Posted by Little Wing View Post
what did they do?

links are working again
It's a long and sordid story of getting screwed on a Stage 4 build that ruined the bike for 3 owners. I was the original. Got screwed again with trading it in on my 2015 and parts. Then, they had the nerve to not want my business again after they saw my posts calling them out.

All here - https://www.roadglide.org/26-engine-...-2015-fix.html
and more here - https://www.roadglide.org/26-engine-...stage-4-a.html

And don't forget here - https://www.roadglide.org/8-general-...recognize.html

Blessings, Zinc -
To view links or images in signatures your post count must be 10 or greater. You currently have 0 posts.

"But when I leave I want to go out like Elijah, with a whirlwind to fuel my chariot of fire." Rich Mullins
08Zinc is offline  
post #9 of 9 (permalink) Old 05-30-2019, 08:52 AM Thread Starter
Grey beard
 
Little Wing's Avatar
 
Join Date: Nov 2017
Location: oHio!
Posts: 1,001
Garage
Quote:
Originally Posted by 08Zinc View Post
It's a long and sordid story of getting screwed on a Stage 4 build that ruined the bike for 3 owners. I was the original. Got screwed again with trading it in on my 2015 and parts. Then, they had the nerve to not want my business again after they saw my posts calling them out.
seems to be a common problem with some dealerships. a few bad apples etc.
good help is really hard to find these days.

i have all my critical work done by an independent guy. he makes a living on his reputation.
if he messes it up he loses customers. amazing how capitalism works that way.

another link for the customer satisfaction survey is

beheard.h-d.com

glad to see they're at least asking for opinions lol

__________________________________________________ __________________________________

'18 FLTRX '04 BAR HOPPER '94 FLSTC THE BEST BIKE ...is the one you're on!!!

Last edited by Little Wing; 05-30-2019 at 08:54 AM.
Little Wing is offline  
Reply

Quick Reply
Message:
Options

Register Now



In order to be able to post messages on the Road Glide Forums forums, you must first register.
Please enter your desired user name, your email address and other required details in the form below.

User Name:
Password
Please enter a password for your user account. Note that passwords are case-sensitive.

Password:


Confirm Password:
Email Address
Please enter a valid email address for yourself.

Email Address:
OR

Log-in










Thread Tools
Show Printable Version Show Printable Version
Email this Page Email this Page
Display Modes
Linear Mode Linear Mode



Posting Rules  
You may post new threads
You may post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are On
Pingbacks are On
Refbacks are On

 
For the best viewing experience please update your browser to Google Chrome