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post #1 of 16 (permalink) Old 08-16-2019, 03:28 AM Thread Starter
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The Ethics of Mail Order HD Parts

So, I'm kinda torn. I'm looking at the Red Front Brake Calipers for my 2018 RGS, and the price difference is about $50, plus local tax, between Surdyke/New Castle, and what my local dealer would charge....

BUT, because it's an ABS Bike, I've been told that it needs to go "ON THE MACHINE" to bleed the brakes correctly...

I know somethings I can install myself, and I don't have an issue with ordering them online.

The Brake Calipers are a little different. Would I invoke bad will if I brought those parts in from outside? Would it even matter?

I'm just curious....

Thanks
Gene

2018 RGS Bonneville Salt Pearl
2017 Honda Africa Twin
2016 Holden Commodore VFII
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post #2 of 16 (permalink) Old 08-16-2019, 04:32 AM
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depends on the dealer.
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post #3 of 16 (permalink) Old 08-16-2019, 05:56 AM
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Ya. Depends on your relationship with the dealership. mine knows I do all my own work. And the times I've let them I've had to do something to fix or finish what they started. The parts guys know I spread the wealth. I mix up what I buy from them and online. I'm doing bars on my FW now and only thing I ordered there was the clutch and brake lines. After it's all installed I'll take it in for them to bleed the brakes. I dont care what the service guys think. They know they will only ever see my trike if its warranty work.
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post #4 of 16 (permalink) Old 08-16-2019, 07:43 AM
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It doesn't need to be bled by the dealer. You're just bleeding the calipers, not trying to cycle fluid through the ABS unit. You can do this yourself if you feel capable.
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post #5 of 16 (permalink) Old 08-16-2019, 07:56 AM
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For $50 if there is a chance of causing hard feelings I wouldn’t bother especially if you have a good relationship with the dealer.
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post #6 of 16 (permalink) Old 08-16-2019, 08:57 AM
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I have a different view than many. The dealer I go to and I have a long relationship. Never had an issue with them in many years. Because they know me I get the same prices from them I would get anywhere else. And as for shop labor never pay anywhere near that posted price.
Dealers deal with a lot of jerks just price shopping. That place on the net will not be there when you need them.
As for the brakes. You may find that the ABS will need to be reset. If your bike is anywhere near due now would be a good time to do the required flush. Good luck. I am one that has never had a n issue with a dealer. There are some I know of I would not set foot in the door. But that is not just Harley ones.


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post #7 of 16 (permalink) Old 08-16-2019, 09:50 AM
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Quote:
Originally Posted by smitty901 View Post
I have a different view than many. The dealer I go to and I have a long relationship. Never had an issue with them in many years. Because they know me I get the same prices from them I would get anywhere else. And as for shop labor never pay anywhere near that posted price.
Dealers deal with a lot of jerks just price shopping. That place on the net will not be there when you need them.
As for the brakes. You may find that the ABS will need to be reset. If your bike is anywhere near due now would be a good time to do the required flush. Good luck. I am one that has never had a n issue with a dealer. There are some I know of I would not set foot in the door. But that is not just Harley ones.
I share your view with parts, motorclothes and sales. Too many mistakes made by the "techs" for me.

I get an automatic 15% off anything I buy. It's in the computer as soon as they scan it to my account its 15% off. And that's what the other guys sell 90% of they're parts at. 15% off. For 50 bucks I'm not hurting someones feelings and losing what I have. But then again. I'm getting that discount.

Handlebar install at my dealer is 6 hours. They did mine for 2. Ya I had all my controls roll forward when I left. Nothing was tight. Lol. But. They do negotiate times and costs if you're a good customer.


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post #8 of 16 (permalink) Old 08-16-2019, 11:15 AM
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Is there more than $50 worth of value in the relationship with your dealer? Price is only an issue if there’s no value provided. Ask them for a discount the drop the dime either way.

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post #9 of 16 (permalink) Old 08-16-2019, 07:38 PM
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As others have already said, if you have a good relationship with your dealer I don't know that I would let $50.00 stop me from buying from them. That said, you might try going to your dealer and showing them that you can buy the part $50.00 less online but that you'd like to give them your buisness, can they work with you on the price? Doesn't hurt to ask.
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post #10 of 16 (permalink) Old 08-16-2019, 08:04 PM
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I changed my front calipers and just manually bled the air out with no issue. Very easy job and no need to use DT at the dealer.
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