Glad you are here to tell the tale, hopefully you mend quick.
I know nothing about Sentry ins. Most ins companies are the same in term of how they treat repairs. I think your concern should be more with the repair process.
Has the dealer given you any indication that the bike is or is not repairable vs a total loss?
Things you should be concerned with:
Determine fault, are you at fault or them? If it is them, get it resolved with your claim rep or agent ASAP. It is the difference you paying a deductable and not. Also if your state asseses
sure charges or penalties, 5 or 6 years of that. Determine fault ASAP
Go to the dealer and find out what service writer is handling your bike. Tell him YOU WANT to be involved in the process from the beginning to the end. If you like your bike as much as I
like mine and I am sure you do, take charge of your repair-don't be shy.
Tell the writer at your dealer that YOU want to review the repairs with them BEFORE your appraiser comes out. Not saying your dealer is like this but,,, many have their own agenda in
reference to how and what they are going to do in repair. Remember that dealerships are in the business of selling parts and labor and see the ins co as a blank check. Some time the
waters get murky and the insured (you the guy that owns the scoot) can become a part of the process-not the owner of the bike.
There are many good dealers out there and many not so good. At the end of the day its your bike, take charge-advocate for yourself. Just to be clear, not bashing any dealers or ins
I am familier with the process and if I can help in any way, please PM me.
Got any pics?
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18 RGS Bonneville Salt Pearl
Last edited by madmat; 07-28-2018 at 08:33 AM.