Smarty and Ohlins HD 772s
Have owned the '18 RGU only since 18 July of this year. Currently just shy of 3000 miles. Had a list of improvements I wanted to make. Stage 1, windshield, seat, running lights, CD turn signals, saddle bag void lights to brighten up the rear. Shocks weren't even on the wish list. Came from the Beemer side and knew a Harley was going to offer a completely different ride and was fine with that. Then I started to read our forum and the name Smarty kept popping up when I was in the Suspensions sub-forum. Also, some guys were saying stuff like, "before you spend a nickel making it pretty, replace the rear shocks." I eventually sent Smarty a PM, talked to him on the phone, and gave him the order a few days later.
He lives less than 70 miles from me in North Texas. Today, I rode up and met him and his lovely wife and he installed a pair of Ohlins HD 772s on my Ultra. Before I placed the order with him, I asked him what he would charge me for installing them over and above the price of the shocks. I told him I could screw up an anvil and wanted it done right the first time. He said he'd install them for free if I rode up to his place. SOLD! During the install, he explained every step up to and including how to adjust in case of additional weight of passenger and/or gear. I was surprised how straightforward and simple the process is to get them dialed in with him doing the tutorial. He sent me on a test run and I came back with a big grin on my face. I'm not exaggerating when I say I had no idea the Ultra would ever ride and handle like it does now. The few curves on the test run demonstrated a tracking and a stability that just flat wasn't there before. Guys that know suspensions may know why this is, but in those curves going out and coming back to his place, it seemed like the front suspension was improved by the addition of the rear shocks. Less wallowing and more sure tracking that gave me a much higher degree of confidence the bike was going to stay where I was pointing it. It's a new freakin' motorcycle.
Sorry for the long-winded post. Just wanted to give a shout-out to Smarty for his great service and let you guys know that if you haven't already, consider the shock upgrade. I guarantee you'll be glad you did.