Join Date: Aug 2011
Location: Murfreesboro TN by way of Freeburg IL, Naples Italy, Oscoda MI, Ramstein AB GE, and Dover PA
had mine replaced for same issue under regular warranty. It was refurbed unit. It now sits in a box on the shelf. I replaced it with a Sony. I'd spend the $50 towards a replacement HU not getting the HK swapped out.
As for the dealership and weeks..They told me same thing, be a week, week and a half. I asked why..Their response was they had to pull the HU and ship to HK and wait for them to test and determine problem, then ship repaired unit back. I'm like OK, just pull the HU and give me the bike back. Their response is warranty only covers one time for fairing off and back on, they would have to charge me labor if they had to pull fairing twice..Sent MOCO an unfavorable experience note calling it BS...Week later dealer GM calls and says whats wrong and bring it in we'll fix it. Told her I'm busy right now, she sent a truck out to pick it up. They pulled HU to get serial number and then put it back together and said come pick it up, we'll call you when your replacement comes in, week later they replaced the HU..no charge..also detailed bike while they had it..
To view links or images in signatures your post count must be 10 or greater. You currently have 0 posts.
2011 RGU/Black - Rinehart True Duals, SERT, K&N Filter, RF PBR300X2,
Hawgwired ZX's, Pioneer G1644R, J&M Hidden Antenna, Sony HU