Do you have a powervision?
I'm not sure what that is so, no.
I spent an hour on the phone after work today with Rich at Hawgwired! He was patient with me and we worked through a couple things. I can get it to work most of the time now, but not every time. Rich thinks its an Alpine jack issue. It seems to not fit in the jack as tight as it should? When I put the 3.5mm plug into any other jack, it feels like it engages, but when I put it in the Steering Wheel Control jack on the radio, it seems like It doesn't have a good mechanical click. It seems to come out very easily without much force, and when I took the fairing off this time, it had vibrated out about 1/2 mm. That may have been because the last time I tried a different down angle against the bottom of the bracket that holds the radio.
I also talked to a audio tech who said he was familiar with the hawgwired setup. He thinks that the hawgwired adapters are junk and says he's seen and heard of a lot of issues. Who knows, he may be just blowing smoke up my @$$!
Next stop, Alpine tech support to see if they think the plug could be the issue. If so, hopefully I can get a new unit or this repaired, because I bought it online from Amazon, and Friday was 30 days since I received it, so they won't exchange it.
After I got off the phone with Rich, they were gone for the day!
Anyone else ever notice how tight the plug was on the back of the HU?
I'm grasping at straws at this point.