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post #1 of 9 (permalink) Old 07-11-2014, 04:44 PM Thread Starter
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Unhappy Disk error

Had my Road Glide's 5000 mile service done. When I picked it up the radio didn't work and gave a disk error 1 message. The only thing that works is the FM channel, no AM, CD, or weather band. I pointed this out and they thought it might be water and need to dry out. I went for a ride and tride to play a CD. The CD popped right out everytime with the same error message. There was a second disk error 31 or 33 message that flashed briefly but it troubled me so I went back and left it at the service department. Could they have soaked the radio so badly it's ruined?
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post #2 of 9 (permalink) Old 07-11-2014, 05:15 PM
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5000 mile service. sounds like a warranty issue. just remember, if they decide to replace it, it will be with a refurbished unit. so, you may want to inspect it before they install it. have heard of people getting units back with the lettering worn off, etc.

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post #3 of 9 (permalink) Old 07-12-2014, 05:25 PM
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The moco should have made a better deal with Harmon Karden, but now they don't have to worry about it too much longer, because of the transition to the "Infotainment" system. My unit works just fine, but I'm waiting for it to go. When that happens, I'm just going to install a better head unit.

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post #4 of 9 (permalink) Old 07-12-2014, 06:47 PM
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Disk error

I don't know I drove through some rain that was so hard a few weeks ago that my paint on the fairing started peeling - stereo is working fine- so I don't think it's the water. Thank god my speakers are water proof !


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post #5 of 9 (permalink) Old 07-12-2014, 07:19 PM
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Sounds like its time to get an aftermarket head unit!


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post #6 of 9 (permalink) Old 07-13-2014, 12:56 AM
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Quote:
Originally Posted by kevinhd1690 View Post
The moco should have made a better deal with Harmon Karden, but now they don't have to worry about it too much longer, because of the transition to the "Infotainment" system. My unit works just fine, but I'm waiting for it to go. When that happens, I'm just going to install a better head unit.
isn't the infotainment system made by hk?

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post #7 of 9 (permalink) Old 07-13-2014, 06:39 AM
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isn't the infotainment system made by hk?

Yes it is
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post #8 of 9 (permalink) Old 07-13-2014, 08:00 PM
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Smile Hk repairs

Do not allow the dealer to have your radio repaired. They will send the unit into the moco service center to be exchanged with another unit that you don't know the history of. This comes from personal experience as I got one back that was 5 years older and still broken. Call Iron Cross Audio. They will repair your unit and have the ability to add features. They have fantastic turn around and a warranty on their work. They are the true experts on the HK unit.
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post #9 of 9 (permalink) Old 07-27-2014, 01:37 PM Thread Starter
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Thumbs up

Got the bike back yesterday. Radio works and doesn't look worn out. It's probably reconditioned but I don't care. Just good to be riding again.
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