Problem with ipod Nano and/or HD iPod Interface - Road Glide Forums
Audio List your speakers and audio solutions for the roadglide.

Reply
 
LinkBack Thread Tools Display Modes
post #1 of 30 (permalink) Old 08-07-2014, 08:05 AM Thread Starter
Hangaround
 
Join Date: Jul 2012
Location: Bellmawr, NJ
Posts: 89
Problem with ipod Nano and/or HD iPod Interface

I have the HD Ipod Interface set up on my 2012 Road Glide Ultra with a 7th generation Nano Ipod. Here is the problem: I set the Ipod to a particular playlist, and upon shutting the bike down, the setting automatically reverts back to the alphabetized master list upon start up of the motorcycle. I have to manually go back to the playlist I was listening to, and advance to the song that was playing upon shutdown. This happens all the time. Anyone have this problem, and how did you corrrect it?
wingman05 is offline  
Sponsored Links
Advertisement
 
post #2 of 30 (permalink) Old 08-07-2014, 09:32 AM
Member
 
Join Date: Jan 2011
Location: Eastern NC
Posts: 612
My 2013 CVO is currently in the shop for this and other problems related to the ipod interface and stereo in general, its been there going on 2 weeks now. Harley Tech services is replacing it one piece at a time. But, back to your question; mine was doing the exact same thing, what HD Tech services told us to do to prevent this from happening is to turn off the radio before you turn off the bike. This will pause the Ipod at the song currently playing, then when you crank back up, turn the radio back on. The guys in my service center confirmed after they started following this procedure this has worked for them every time. I can not personally confirm this as they still have my bike. They have replaced my interface, my amps, the radio and now are replacing the speakers. I am anxiously awaiting the call saying my Jezebel is all fixed and ready for pick up! I hope this helps/works for you.
FireBall is offline  
post #3 of 30 (permalink) Old 08-07-2014, 09:59 AM
Life Member
 
93-331-29psi's Avatar
 
Join Date: Jan 2012
Location: Chesapeake VA
Posts: 3,737
Mine does the same thing, drives me effin nuts (almost as much as auto correct on my phone/computer) and has caused me to start collection pieces and parts to a new audio system. The sooner I get the HK out the less frustrated I'll be.

As for shutting the radio off every time, that didn't work for me. Still resets to the first track alphabetically.


To view links or images in signatures your post count must be 10 or greater. You currently have 0 posts.

'12 Candy Colbalt Twilight Blue FLTRXSE
To view links or images in signatures your post count must be 10 or greater. You currently have 0 posts.

Last edited by 93-331-29psi; 08-07-2014 at 02:07 PM.
93-331-29psi is offline  
 
post #4 of 30 (permalink) Old 08-07-2014, 10:44 AM
Member
 
Join Date: Jan 2011
Location: Eastern NC
Posts: 612
As I was explaining, I do not have my bike back out of service yet, but HD Tech Services is telling the service department the fix is to turn off the radio. I feel they have a program flaw in the interface causing this to occurr. I also had the problem it will only play about 200 of the 1000 songs I have loaded onto the Ipod Nano that came with the bike. I told them if they are unable to resolve all the problems I want the interface taken off and the XM modlue installed. This interface has been agravating since day one, I like not having to plug into the AUX port, but until they figure out the bugs, it is not worth the agravation to me.
FireBall is offline  
post #5 of 30 (permalink) Old 08-07-2014, 12:30 PM
Grey beard
 
thedude's Avatar
 
Join Date: Oct 2009
Location: Neponset IL
Posts: 909
I am not too impressed with the HD interface. Mine has done this since I got it but it doesn't really bother me. I usually just use the whole library and just shuffle to the next song. Problem is it intermitently cuts out. It's like the cable is loosing connection. If I unplug and reattach it usually cures the problem for awhile. At first if I switched to the radio or WB it would play but on my way back from Sturgis everything on the HK quit playing. The first time it happened I just turned the HK off then back on and it worked again but the next day when I left for home it quit working until the last 100 miles of a 550 mile day. Next morning it workd all the way home. I may have two seperate problems. One with the interface and one with the radio. I had the HDPDPLUS interface on my 11 for 40k and never had a problem. This one didn't make it 1K before the problems started.
thedude is offline  
post #6 of 30 (permalink) Old 08-07-2014, 01:32 PM Thread Starter
Hangaround
 
Join Date: Jul 2012
Location: Bellmawr, NJ
Posts: 89
Thank You to all who have responded. Fireball -- I will try this tactic on my ride home and post my findings. Thank You!!
Steve
wingman05 is offline  
post #7 of 30 (permalink) Old 08-07-2014, 01:44 PM
Member
 
Join Date: Jan 2011
Location: Eastern NC
Posts: 612
My list of issues is long and seems to be growing is why I insisted they keep the bike until they had gone through everything related to the radio. The first time I took it in, they were convinced it was the Ipod itself. I knew this was not the problem and finally got them to see I was right when I plugged another Nano in and the same thing happened. Unfortunatley I didn't have time for them to keep it as I had a group ride to Colorado the next week, so I rode out and back with no radio. I even tried pluging into the AUX port and it did the same thing. Since getting back they replaced the radio and it is still doing the same thing. When I have tried to advance the songs it would lock up the Ipod, the radio would display the wrong song and most times it wouldn't even play any song, other times it would play a song but not display it. Then it got where the left speaker would drop in and out and then became so bad the left front speaker would drop out and stay off. I feel the main wiring harnes has a short but so far they do not agree and have replaced most everything but this trying to fix the problems. The good thing for me, the service tech is seeing the same thing so they know there is a problem. I am not too happy with how long it is taking, nor how the HD Tech support is going about providing a fix to my service center. I have to say this is the first issue I have had that has taken a while to fix in all the years (going back to 1993) I have owned and ridden Harley Davidson motorcycles, but I am getting close to the end of my patience on this issue.
FireBall is offline  
post #8 of 30 (permalink) Old 08-07-2014, 02:08 PM Thread Starter
Hangaround
 
Join Date: Jul 2012
Location: Bellmawr, NJ
Posts: 89
From time to time the radio display will not show the song/artist but that hasn't happened in quite a while. I have tried two different ipod Nano's as well and it skips back to the alphabetized list on both when shut down. I will try shutting off the radio before shutting down the bike until a real fix is found.
wingman05 is offline  
post #9 of 30 (permalink) Old 08-07-2014, 02:09 PM
Life Member
 
93-331-29psi's Avatar
 
Join Date: Jan 2012
Location: Chesapeake VA
Posts: 3,737
I also experience the limited number of songs that play as well. I assume they all do this since there are a few here with same experiences. Dealer can't believe it's an iPod issue because it'll happen regardless of what's connected. I've used 3 iPods, 2 iPhones and had the same problem with them all.


To view links or images in signatures your post count must be 10 or greater. You currently have 0 posts.

'12 Candy Colbalt Twilight Blue FLTRXSE
To view links or images in signatures your post count must be 10 or greater. You currently have 0 posts.
93-331-29psi is offline  
post #10 of 30 (permalink) Old 08-07-2014, 02:47 PM
Life Member
 
Screamin''s Avatar
 
Join Date: Mar 2010
Location: Central New Jersey
Posts: 1,510
I stopped using the interface because of it being so counterintuitive (AKA: A pain in the ass). It would always revert back to first alphabetized song. Don't even get me started on trying to play a playlist. If it was not so difficult to get to the module, I would give it a final adjustment with a 45 slug.
I use Bluetooth now and blood pressure is back to a normal level.

2009 FLTR
Screamin' is offline  
Reply

Quick Reply
Message:
Options

Register Now



In order to be able to post messages on the Road Glide Forums forums, you must first register.
Please enter your desired user name, your email address and other required details in the form below.

User Name:
Password
Please enter a password for your user account. Note that passwords are case-sensitive.

Password:


Confirm Password:
Email Address
Please enter a valid email address for yourself.

Email Address:
OR

Log-in










Thread Tools
Show Printable Version Show Printable Version
Email this Page Email this Page
Display Modes
Linear Mode Linear Mode



Similar Threads
Thread Thread Starter Forum Replies Last Post
Ipod HD. interface needed if one uses J&M NEW Ipod interface??? hogger Audio 2 10-22-2013 02:28 PM
For Sale Rides Claw Ipod Nano 6th Gen RhinoHD Parts for Sale 2 03-08-2013 03:44 PM
I Pod Nano Recognition Problem CREEPA Audio 4 02-15-2013 10:57 AM
ipod nano 8gb (newest 6th generation) ppalmerjr Miscellaneous for Sale 0 06-11-2012 05:02 PM
iPod Nano holder installed WoodyHD Aftermarket Accessories 16 02-20-2012 07:07 PM

Posting Rules  
You may post new threads
You may post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are On
Pingbacks are On
Refbacks are On

 
For the best viewing experience please update your browser to Google Chrome