Last week I updated my 13 by adding boom speakers, boom fairing amp and bass boosters. All went pretty well on the install. Only issue i had was snapping off one of the very thin plastic pieces that snap-fit the wiring harness, however it didn't seem to cause any problem.
Upon completing the install, everything appeared to be working fine, however there is an download available that is 'required'. I took it in to my local dealership and checked with one other. They both said the charge is half hour for doing the download. I went ahead and took it in today to have it done.
The service manager came out after a few minutes and said they couldn't do the download. He took me back there to show me why. When they hook the computer up to my bike it's, in his words, as though the radio is 'missing'. It should be showing the information on my radio but it shows nothing. With that being the case they cannot do the download. They hooked up to another bike in the shop that they had just done the same updates to and it worked as it should. They also called harley and they couldn't offer any advice.
Obviously they would be more than happy to diagnose what's going on, at $87 an hour. I'm now questioning is the amp really working or am I just hearing the upgraded speakers? Does anybody know if there is anything specific I can check to see where there may be a problem. I followed the directions and didn't have any issues. It seems if it wasn't hooked up correctly it wouldn't be working.
2018 Road Glide Special. 12 inch 'Freedom' shield, Mustang seat, Harley tour pak, Advanblack lowers, Motolights, rear crash bars, Headset plug-in, Ciro footpegs, Black headlamp trim, mesh grill covers, Flash2open garage transmitter, buncha other stuff!!