No Cage Audio no longer shipping systems - Road Glide Forums
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post #1 of 13 (permalink) Old 08-03-2017, 10:55 AM Thread Starter
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No Cage Audio no longer shipping systems

Hey guys,

After many hours of thought, I have decided to not do any more shipped systems. Some folks are not setting up and tuning their system correctly and are blowing speakers and amps at an alarming rate. Not having any control over the setup and tuning is creating warranty returns that is way beyond the failure rate of the systems I install.

I will still honor legitimate warranty claims on equipment previously sold. However, burnt voice coils on speakers and amps burnt up because of excessive gain settings will not be warrantied.

I will continue to sell and install systems in the DFW area and will still continue to support this forum.

If you have any specific questions, PM me

Sloride
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post #2 of 13 (permalink) Old 08-03-2017, 11:30 AM
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As a small business owner..I understand and can't say I blame you. I'm sure it's a major headache trying to tune and diagnosis system issue remotely. If everyone could "read and follow the instructions" I'm sure it'd be a different story lol.


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post #3 of 13 (permalink) Old 08-03-2017, 12:12 PM
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Well, guess it makes an excuse to come to Dallas.

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post #4 of 13 (permalink) Old 08-03-2017, 12:28 PM
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Karl,

I completely understand and don't blame you either.... incorrect setups should NOT fall on you or your business when it comes to failed components due to improper setups. Best of luck to you bro.... keep on keepin on!

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post #5 of 13 (permalink) Old 08-03-2017, 04:45 PM
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Glad to here you're staying with it, local to me


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post #6 of 13 (permalink) Old 08-03-2017, 05:07 PM
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Good to hear. You are still the cheapest around, even in Canada lol.


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post #7 of 13 (permalink) Old 08-03-2017, 09:44 PM
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Sorry to hear that Karl. You sure helped me with my install and I'm still a very satisfied customer. As moto.rich said " good excuse to come to Dallas."
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post #8 of 13 (permalink) Old 08-03-2017, 10:14 PM
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Hi Karl!
I hope all is working out well for you.
I can't thank you enough for all the help you gave me with my audio system.
I don't understand how a person can blow up a speaker and then try and send it back to you under warranty.
That just plain out terrible.
You have been very fair, honest and open with everyone on Our Forum and I'm sure we all appreciate it.
Keep the faith Bro!
Mike U.
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post #9 of 13 (permalink) Old 08-05-2017, 12:21 PM
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Quote:
Originally Posted by sloride View Post
Hey guys,

After many hours of thought, I have decided to not do any more shipped systems. Some folks are not setting up and tuning their system correctly and are blowing speakers and amps at an alarming rate. Not having any control over the setup and tuning is creating warranty returns that is way beyond the failure rate of the systems I install.

I will still honor legitimate warranty claims on equipment previously sold. However, burnt voice coils on speakers and amps burnt up because of excessive gain settings will not be warrantied.

I will continue to sell and install systems in the DFW area and will still continue to support this forum.

If you have any specific questions, PM me

Sloride
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post #10 of 13 (permalink) Old 08-05-2017, 01:01 PM
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Yeah, Karl
I, like many others, thank you for your professionalism and honesty. It was a pleasure dealing with you and I'm happy to have what I consider a "Bangin System" in my 17 RGU.
Thank you again!
Hope that one day we can meet for some BBQ
Alan
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