Biketronics Customer Service. - Road Glide Forums
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post #1 of 2 (permalink) Old 09-10-2019, 08:35 PM Thread Starter
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Dargle's Avatar
 
Join Date: Jul 2019
Location: Canberra, Australia
Posts: 13
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Biketronics Customer Service.

Hey Guys,

I just want to say how great Donna at Biketronics is.

I gave them a call this morning to double check if they received my online information request as I heard from so many on the forum how brilliant their customer service was. If you have lodged an online contact request, please call them and get a better email address for them as they had over 100 internet contact forms in their Spam folder. So please don’t think that they are unresponsive.

Since I spoke with Donna, she has sent through a very competitive quote for a system that will rock my world.

D
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post #2 of 2 (permalink) Old 09-10-2019, 09:57 PM
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Join Date: Jun 2011
Location: East Central Iowa
Posts: 3,042
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I recently spoke with Donna on the phone, specifically talking about the CVO models.
I then ordered their BTBOC wiring harness online. I received the unit a few days later, and while it is a well
built piece, Donna failed to mention that it's only actually about 50% useful in the CVO application because while it gives you the connection to the outputs
of the radio to feed your amp, it does not end up giving you connections to the speaker wires in your original harness.

2015 RGU CVO........under continuous change......
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