Join Date: Dec 2014
Location: fAYETTEVILLE, N.C.
beware performance machine
Just returned from Daytona Biketoberfest, while there went to the PM display and installation/sales tent.
there I spoke to the rep in charge about the concern of having to replace my custom Performance Machine Rotors on my skooter, now mind you the bike had less than 3500 miles on it when both rotors had to be replaced, these where matched to a Performance Machine 21 inch front wheel...This bike has never been abused and i have over $40,000. invested in it with initial cost, I asked him if that was normal and his answer was that it was a wear item and probably caused by a defective wheel, again I responded it is your wheel..Then he gave me some lame excuse about them using assorted vendors and hubs, I explained I had just forked out over $500.00 dollars for new rotors and was this common on these rotors, he would not even acknowledge that question nor did he offer to look at the bike, so much for the CUSTOMER SERVICE!!!I think that he could have at least some contact our office at this number, send the rotors in we will inspect and advise you , but nothing....Sorry concern for customer once product is bought , so for the rest of you just beware of their product when it comes to Wheels and Rotors, they are junk as far as I am concerned....