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post #1 of 6 (permalink) Old 08-13-2014, 07:13 PM Thread Starter
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Join Date: Jun 2011
Location: south Jersey
Posts: 440
SoCalMoto !

Bought a set of the H.I.D. lights during the September group buy. I loved them right from the start.
Last week I had a complete headlight failure, so I started the diagnosis and found a bad ballast.
I submitted a warranty request and got an immediate response from SoCalMoto. They promptly sent out a new ballast and wiring controller which fixed the problem.
Great product, great service and I highly recommend this company.

in my garage now...
2007 Dyna Screamin Eagle ... SOLD !
2011 RGU Merlot SunGlo
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post #2 of 6 (permalink) Old 08-13-2014, 07:21 PM
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Originally Posted by fltru103 View Post
Bought a set of the H.I.D. lights during the September group buy. I loved them right from the start.
Last week I had a complete headlight failure, so I started the diagnosis and found a bad ballast.
I submitted a warranty request and got an immediate response from SoCalMoto. They promptly sent out a new ballast and wiring controller which fixed the problem.
Great product, great service and I highly recommend this company.
Quick response from company is good, but??
Should it have failed so soon after purchase??

yaS wa'DIch la'Hom Ho'neH jorDe' vestai-VamPyr
IKRV Hurgh HaP, Ring of Fire Fleet, Order of the Bat'Leth

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post #3 of 6 (permalink) Old 08-13-2014, 07:26 PM
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Good to hear...Really happy with my kit from them so far


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2013 Road Glide Custom..Big Blue Pearl
D&D fat cat, Stage 1 AC, HD Tuner, So Cal HID, 12" Malo's, 8" KW and 12" WV, and other doodads.
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post #4 of 6 (permalink) Old 08-13-2014, 07:59 PM Thread Starter
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Originally Posted by RoadGlideRider View Post
Quick response from company is good, but??
Should it have failed so soon after purchase??
11 months and I don't know how many miles. That is not soon.
Bottom line, they stood behind their product and provided excellent service.

in my garage now...
2007 Dyna Screamin Eagle ... SOLD !
2011 RGU Merlot SunGlo
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post #5 of 6 (permalink) Old 08-29-2014, 12:22 AM
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Join Date: Jan 2013
Location: The Redneck Riviera
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Another + for SoCalMoto! I ordered a HID/LED Kit for the '05 SEEG through one of the Group Buys here, 'was installing it one evening (with Mitchdm supervising), everything plugged in just like factory and worked fine, except the LED in the Left Passing Lamp, 'switched back to the original bulb and it worked, so I emailed SoCal (rather late ~ expecting a reply the next day) telling them I got a bad LED. 'Got a phone call a minute later and he explained that sometimes the polarity needs to be reversed for the Passing Lamp LEDs to work properly, I reversed the ground wire in the housing and 'am still a happy camper a year later.

From time to time any of this stuff is subject to have issues, to me that's just part of the deal.

It's the Customer Service (or lack of it) that influences my future buying decisions.

I would not hesitate to purchase from SoCalMoto again!

"I've read dozens of books about heros and crooks, and learned much from both of their styles"

'09 SERG 117/DD7 "THE SHORT BUS"

Last edited by HeatWave; 08-29-2014 at 12:26 AM.
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post #6 of 6 (permalink) Old 08-29-2014, 01:55 AM
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My motor burned up on my bike three days after I bought it shouldn't it have lasted longer I bought the hidsfrom the group buy last time also and I screwed up a few weeks ago and put Daymakers on and sold my hids and I wish I hadn't The daymakers look cool but I think the H IDs are brighter and you're right they do have great customer service they even sent me a email after I bought mine to see if I liked them

2012 FLTRU vivid black
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