J&M Corp/RG-Forums VIP Tech Assist & Cust Service - Road Glide Forums
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post #1 of 69 (permalink) Old 07-27-2015, 11:25 AM Thread Starter
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Exclamation J&M Corp/RG-Forums VIP Tech Assist & Cust Service

This thread is to help us provide VIP Technical Assistance & Customer Service here on RG-Forums.

Posts will be given top priority by the J&M Corporation headquarters in Tucson AZ USA.

You will have access to our best audio technicians & customer service professionals.
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post #2 of 69 (permalink) Old 07-27-2015, 12:28 PM
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thanks John!!

2010 FLTRX Red / The First Roadglide / "There's no Ride like a Glide"


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post #3 of 69 (permalink) Old 07-29-2015, 06:14 PM
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Thanks John. I've got a quick question, I ordered your 500watt amp with install kit for a roadglide seperate from some lower speakers for the fairing lowers that go on the crash bar. What else will I need to complete the install? I also had another speaker kit and a wire that says it connects to the lower fairing speakers that was on your website But I haven't tore anything apart to see what that would plug into.
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post #4 of 69 (permalink) Old 07-31-2015, 11:38 PM Thread Starter
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cash money ,,,,,

which year of RoadGlide are you referring to and do you plan to connect your new J&M 500w amp to all 4 upper & lower fairing speakers ?,,,,,

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post #5 of 69 (permalink) Old 08-01-2015, 04:59 AM
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Quote:
Originally Posted by JMJOHN View Post
cash money ,,,,,

which year of RoadGlide are you referring to and do you plan to connect your new J&M 500w amp to all 4 upper & lower fairing speakers ?,,,,,
It's a 2015 road glide special. Yes I am only planning on running 4 speakers total. I've already got your speakers installed in the fairing pods but I'm running the Harley amp. I'll be removing the Harley one for your 500 watt one hopefully if I have time Sunday. I was just hoping I have everything needed
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post #6 of 69 (permalink) Old 08-01-2015, 10:46 AM Thread Starter
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Cash money ,,,,,

1 ,,,,,, make sure that you FLASH the Harley radio as per this instruction sheet http://www.jmcorp.com/pdf/HarleyRadi...04-02-2015.pdf ,,,,

2 ,,,, I assume that you have already purchased the J&M amplifier kit ? ,,,, if yes, then we need to help you get a new DSP download in it, using this programming dongle JAMP-DONG Product Information ,,,,,

3 ,,,, then you will need the LOWER fairing ROKKER XX speaker upgrade kit here HLRK-6652TW-RXX Product Information ,,,,,,

4 ,,, you will need the wiring harness for the lower fairing speakers here JAWH-HSGU14-LWR Product Information ,,,,,

5 ,,,,, you will need all of the lower fairing speaker insert plastic pieces from your Harley dealer to be able to mount the speaker ,,,,,

I will help you all the way thru the process till we get it right ,,,,,

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post #7 of 69 (permalink) Old 08-01-2015, 04:10 PM
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Cash money ,,,,,

1 ,,,,,, make sure that you FLASH the Harley radio as per this instruction sheet http://www.jmcorp.com/pdf/HarleyRadi...04-02-2015.pdf ,,,,

2 ,,,, I assume that you have already purchased the J&M amplifier kit ? ,,,, if yes, then we need to help you get a new DSP download in it, using this programming dongle JAMP-DONG Product Information ,,,,,

3 ,,,, then you will need the LOWER fairing ROKKER XX speaker upgrade kit here HLRK-6652TW-RXX Product Information ,,,,,,

4 ,,, you will need the wiring harness for the lower fairing speakers here JAWH-HSGU14-LWR Product Information ,,,,,

5 ,,,,, you will need all of the lower fairing speaker insert plastic pieces from your Harley dealer to be able to mount the speaker ,,,,,

I will help you all the way thru the process till we get it right ,,,,,
Awesome thank you that answers exactly what I was after. I have everything here except the amp programming dongle but I'm guessing I can get everything installed and do that part after I order and receive that.
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post #8 of 69 (permalink) Old 08-02-2015, 10:41 AM Thread Starter
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cashmoney ,,,,,

yes ,,, you can use the programming dongle after you get everything installed ,,,,,

but PLEASE make sure that you have the Harley radio properly flashed FIRST ,,,,,,

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post #9 of 69 (permalink) Old 08-03-2015, 10:59 PM
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Need help with left channel issue (500W XT-P amp and 4 Rokker XX speakers)

John - I have a 2013 Road Glide Custom FLTRX. I have the following setup:

J&M ROKKER XT-P 500w 4-CH Class G Amp kit for FLTRX with Rear Speakers
ROKKER XX 7.25 Fairing Speaker kit
ROKKER XX Replacement 5X7 Speakers for Harley Saddlebag Lids

I installed the system per the instructions. Since I installed everything in June, my tunes were performing well with no issues. Harley flashed my HK head unit with Fader Controls, which I had favoring the rear speakers by 2 lines. During first week of July I rode the bike 2300 miles up to Montreal, Quebec City and back with tunes playing just about the entire way - no issues. I do not over drive the speakers.

2 weekends ago while on a ride, I noticed that the sound in the left front speaker started breaking up, or make severe skipping noises at only moderate playing volume. It started after riding for about an hour. Next day when I started the bike and played the music in the garage, there didn't seem to be any issues. When I went out to ride, it was the left rear speaker that was breaking up this time, again with just moderate volume level and only after riding for a 45 min-1 hr. Once it starts breaking up, it's there (breaking up, and not breaking up for brief periods) for good. When I get back to the garage and cut the engine, it seems like I can play the system as loud as I ever play it without breaking up. I checked for secure rear speaker wire adapter connections, and they're all secure. I checked battery connections, and they're good and tight too. This pattern of only breaking up on the road after riding for a while appears pretty consistent after a few more times experiencing it - always in the left rear speaker now.

The system is wired per the instructions and materials that were provided with all of the kits. I'm not sure if there is a heat problem that throws the left channel of the amp into a protective mode, or if for some reason the left channel is unstable under the load, which doesn't make sense because the amp is spec'ed and DSP configured to work well with the Rokker XX speakers ohm rating.

I suppose the next step is taking the outer fairing off, which I dread, to check the connections from the back of the head unit, and the amplifier. I thought you might recognize these symptoms and know what the issue is before I take that step. Can you help me get my system back to good playing form?

Thanks in advance...

Ken (McGruder) [email protected]


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2013 RGC - SE Stage 4, V&H Dresser Duals, Rinehart 4", Progressive Monotubes/Ohlins 357, Khromewerks Extend Heritage bars, Daymakers,
J&M 500W XTP amp, 4 Rokker XX speakers, BADDAD lids, Road Tech 665
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post #10 of 69 (permalink) Old 08-04-2015, 03:49 PM Thread Starter
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Ken ,,,,,,,

I am sorry that you are having problems ,,,,,,

prior to removing any fairings etc, take the bike out for a ride, and as soon as the sound starts to cut out on any of the speakers, push the on/off button on the left side of the radio, to turn the radio off, then turn it back on a few seconds later and let me know how long it takes for the speakers to start cutting out again ,,,,,

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