I had a Rokker speaker go out and I posted about it on the forum on 12/23 and JM John answered on Monday 12/24 even though their store was closed for the holiday. John sent me a couple e-mails and answered my post on the forum and so far everything looks good so I would give J&M 2 thumbs up on their customer service at this time. I should check my mid range speakers now that I seen yours. It would seem that even if you purchased the replacement speaker with your credit card J&M could refund your credit card upon receiving the bad part.
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08 FLTR candy red sunglo,with 2015 103 HO, V&H Dresser Duals with Monster Rounds, Power Vision tuner, Willy Shiny Wheels and Forks and a bunch of other stuff.
Last edited by ironmark; 12-26-2012 at 04:28 PM.