the new J&M Amps Are a real inconveinence - Road Glide Forums
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post #1 of 27 (permalink) Old 07-09-2013, 04:08 PM Thread Starter
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the new J&M Amps Are a real inconveinence

The New amps that J&M are producing are a real inconvenience to the average consumer. J&M has made the amp so that you have no gain controls or switches on the exterior of the amp which make it a simple adjustment that you can manually adjust the amp to the way you like it. Instead J&M has made their amps programmable which means You need to program the amps through a patch cord and download a fix for what ever your set up you may have. Keep in mind that this patch cord and downloads are going to cost extra. Which is going to add extra cost to the amp. And to add insult to injury the amps are available but the downloads are not. I am not that great at computers and can barely figure out how to use them, and J&M expects the average Joe to be able to do this... In my opinion this is going to impact sales. I am going to return mine to where I bought it because a amp should not be such a pain to deal with.
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post #2 of 27 (permalink) Old 07-09-2013, 04:36 PM
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imcworth ,,,,,,

I am sorry you are disappointed, but the advantages to the new J&M ROKKER XT programmable amps are just the opposite of what you perceive ,,,,

1 ,,,,, the amplifiers come from our factory come pre-programmed for the exact speaker configuration that you have on your Harley, to provide the maximum performance available at highway speeds ,,,,

2 ,,,,,, you don't need to worry about ever turning the gains up too far and damaging speakers, as everything is pre-set at our factory ,,,,,,

3 ,,,,,, should you wish to alter your exact speaker configuration, speaker impedance, and/or alter the amp settings in the field, the programming dongle will be less than $50 from J&M AND the programs themselves will be a free of charge download from the J&M website ,,,,,, we will start loading the programs to the website ((access from the ROKKER XT family page)) next week ,,,,,

4 ,,,,,, you can also order RIGHT NOW a J&M ROKKER XT custom system, with the amp pre-programmed for the exact 2, 4, 6, 8 or rear sub, speaker configuration that you order, and we will put it all together into one neat kit for you ,,,,,

this can also be done thru your favorite J&M master dealer ,,,, you would contact the J&M sales department at 800-358-0881, place your custom order, tell us the dealer you wish to purchase it thru, and we will take care of the rest ,,,,,

bottom line to all of this, is that all of us here at J&M want you to enjoy your ROKKER XT audio system for many years, mile after mile, without many of the past issues that have been caused by improperly adjusted amplifiers etc ,,,,,

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post #3 of 27 (permalink) Old 07-09-2013, 05:11 PM Thread Starter
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John,
I have J&M on my other bike and have been pleased with everything so far. But, Everything you explained is "IF" the consumer buys direct from J&M. At the prices on your site it has been cheaper for the consumer to buy from Ebay.
I have been doing amps for many years and yes probably have ruined a set of speakers over time. But this is a decision that the consumer should make not the manufacturer. I am just saying that you may be a little ahead of your time in technology on programmable amps. There are many that are still challenged by technology and we should have a choice on weather we set the gains manually or electronically. Also the Dongle should be included with the purchase. You have added everything else for plug and play! Adding another $50.00 makes you "BYE FAR" the most expensive amp on the market.

Last edited by imcworth; 07-09-2013 at 05:53 PM.
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post #4 of 27 (permalink) Old 07-09-2013, 07:28 PM
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the most expensive on the market ? ,,, yes, but well worth it ,,,, no other amp that is able to fit in the fairing of a Harley, produces 500w RMS continuous power, along with the custom SS mounting brackets, all custom USA made wiring harness and isolated RCA input adapter harness etc ,,,, see http://www.jmcorp.com/SeeProducts.asp?PF=45 ,,

and you can always shop and grind every penny out of the deal possible on places like eBay, but if you don't leave a decent profit margin for the seller, service after the sale often suffers ,,,,,

as for leaving the gain adjustments up to the end user on the really high powered amps like the ROKKER XT, that is a bad idea, we have many years of history relying on that approach ,,,,,

#1 ,,,,,, most do not have the knowledge or experience to set them properly ,,,,

#2 ,,,,, there are those that just turn them wide open and ride down the highway blowing speakers every other month, and it is no big deal because they expect the manufacturer to warranty them no matter how many times the user burns them up ,,,,,

#3 ,,,, MOST users would rather have the amp come out of the box, all set-up properly for their system, install it and enjoy ,,,, with no further hassles ,,,,

#4 ,,,,, MOST users are also not going to purchase a dongle, they would rather take it to the nearest J&M Master dealer and let them program it for whatever system modifications/alterations are being made ,,,,,

#5 ,,,,, for those of you who want a REAL GOOD amp, that still has MANUAL gain controls etc ,,,, we have the J&M 360w RMS Performance series amplifiers here http://www.jmcorp.com/SeeProducts.asp?PF=44 ,,,,,, and in kit for here, http://www.jmcorp.com/SeeProducts.asp?PF=47 all set up ,,,,,,

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post #5 of 27 (permalink) Old 07-09-2013, 07:52 PM
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I look at this the same I as I look at a EFI Tuner. I bought one so I could make adjusts as my configuration changes. However, I do not believe in having to pay extra for a new configuration. That's nickel and dime-ing customers. Just my 2 cents worth.


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post #6 of 27 (permalink) Old 07-09-2013, 09:22 PM Thread Starter
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John,
I really appreciate your responses and I am not trying to wear this out!
But, what keeps the programmer from setting the adjustments to high for their application? This programming electronically does not sound like a solution to keep the consumer from blowing up their speakers!
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post #7 of 27 (permalink) Old 07-09-2013, 11:10 PM
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Originally Posted by imcworth View Post
John,
I really appreciate your responses and I am not trying to wear this out!
But, what keeps the programmer from setting the adjustments to high for their application? This programming electronically does not sound like a solution to keep the consumer from blowing up their speakers!
This sounds like the J&M is setting their product and keeping it so their warranty is not abused. J&M is reducing changes to their product while still covered. And if someone wants to change the end product, they can, but it will not be covered.

The Original post by imcworth is like someone arguing to Harley that they can change their stock motor with parts not covered or provided by the OEM. And if it blows up, expecting it to be covered under Warranty. Ain't going to happen.

So if you want to change your amp, I'm sure you can. But you do so at your own risk. And it will cost you if you make the mistake and blow the speakers. To do so is not J&M product's fault. And John is not wrong to protect his "Bottom Line" by limiting the product liability.

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post #8 of 27 (permalink) Old 07-10-2013, 12:00 AM
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What gauge wire does that new amp use for the power supply


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post #9 of 27 (permalink) Old 07-10-2013, 12:03 AM Thread Starter
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Bottom line is when folks buy this amp and find the difficulty of getting the right program for it. sales will be lost in my opinion. I was told by one of the employees at J&M that I can send my amp to them and they will program it for me. I think that is great however who wants to send the amp to them every time you change your set up.Preset programming is set up for 2 ohm speakers so if you want 4ohms you have to send it to J&M to have them set it up. Who has time for that. And the cost to ship could be pricey.

Look I am not trying to bash J&M I have the Amp and speakers on my other Harley. But I also have control of the sound that comes out. I don't have to send out the amp every time I change my set up. I have been pleased with their product which is why I went with them again. I like things simple and not so complicated.
I have a hooked up a lot of amps in my day. And yet as a consumer I am voicing my experience with this new amp which in my opinion is to complicated and not convenient at all.

Last edited by imcworth; 07-10-2013 at 12:17 AM.
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post #10 of 27 (permalink) Old 07-10-2013, 12:04 AM Thread Starter
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What gauge wire does that new amp use for the power supply


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Reaper I would like to help you but it is packaged and ready to be returned
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