Dealer has lost his every loving mind - Road Glide Forums
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post #1 of 40 (permalink) Old 10-11-2019, 07:16 PM Thread Starter
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Dealer has lost his every loving mind

Ever so often I support the dealer here that I dont like ....

I'm probably getting a front tire before the Kentucky trip this Friday , Dennis Kirk can have a Michelin here by Wednesday and get a $25 rebate gift card to boot , for about 170 with shipping , minus 25 = 145 give or take ..

I do my own tires and so I called the dealer just now , bare tire , no install fee is 241 plus 10% tax .. So thats in the nayberhood of 270 ... Crazy Indeed ..

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post #2 of 40 (permalink) Old 10-11-2019, 07:20 PM
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Now, you see........ that is the kind of crap that holds back the bigger jobs from coming in.... I just don't get it.
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post #3 of 40 (permalink) Old 10-11-2019, 07:24 PM
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Took my to the local HD deer here. I supplied the tires and tubes, Commander II, and they replaced my rear bearing, $160 tax included. Can't gripe about the dealer in Salina, Ks, they've been great to me. I didn't even buy my Roadglide from them.
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post #4 of 40 (permalink) Old 10-11-2019, 07:26 PM
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Now, see...... that's fair trade right there. have a great day all!


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post #5 of 40 (permalink) Old 10-11-2019, 09:58 PM
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I buy tires from Dennis Kirk and remove the wheels myself. Take tires and wheels to Honda shop who mounts and balances tires for less than half the cost at the Harley shop. However, it really doesn’t matter because the Harley shop will not mount what they don’t sell.

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post #6 of 40 (permalink) Old 10-11-2019, 10:01 PM
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Sorry, but don’t think $160 is any where near a good deal if you supplied the tire.
Not sure what that bearing cost, but couldn’t be that much.


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post #7 of 40 (permalink) Old 10-11-2019, 10:10 PM
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Sorry, but don’t think $160 is any where near a good deal if you supplied the tire.
Not sure what that bearing cost, but couldn’t be that much.


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Bearings plus labor to replace them. Everyone has to eat.

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post #8 of 40 (permalink) Old 10-11-2019, 10:12 PM
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How much was the bearing?
They already getting you for labor pulling the wheel to replace tire. So should be no more labor for the bearing.


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post #9 of 40 (permalink) Old 10-11-2019, 10:54 PM
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sorry, don't think you can blame this one on the dealer. the msrp on that tire is $241.95, so i don't think they're 'raping' you. would it be nice if they would sell parts to us below msrp/cost? sure, but i wouldn't expect it.

you've just gotten spoiled because you haven't had to pay it since you do your own tires and are able to buy them elsewhere cheaper.

(yeah, me too....)
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post #10 of 40 (permalink) Old 10-11-2019, 11:24 PM
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if we could convince them that fair prices would result in more sales;
if we could convince them that a face-to-face with a customer is an opportunity;
if we could convince them that if you respect the customer he will respect you;
if we could convince them that the business model of a used car dealer needs to evolve.

when in this situation i go straight to the service manager.
if that doesn't work to my satisfaction i go to the general manager.

and i do it via email so there is a paper trail.

it's too competitive out there to be jerking around customers...
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