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I had a few issues with my system and John at J&M and all the great people he has working for him did a great job taking care of the issues. The customer service at J&M is top shelf IMO and I would like to thank everyone at J&M.
 

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+1. I have had excellent top notch warranty service from them as well. Can't be beat...kudos to u John & your staff
 

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I have never had any Warranty work. But the are great for answering any question and I love the headsets.
I have been using J&M headsets for years. I got my first one, I believe, in 1985. Let those go with bike when sold.
I even tried the Harley sets when I got my '98 Ultra. But came back to J&M.
 
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