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Discussion Starter #1
OK I need some help. On my past bike I had a Zumo 550 and had it hard wired into the bikes radio/communication system with J&M wiring harnesses. This enabled me to blue tooth my phone to the Zumo and thus receive phone calls. All I had to do was turn a switch on that was mounted to my handlebar and the intercom and CB were cut out and I could just talk though my headset. It was great, the incoming call would show up on the Zumo identifying who was calling and ring in my headset. Also was able to see my phone book on the Zumo.
OK for the question I have just purchase the new 2011 Road Glide Ultra CVO and it came with a Zumo 660 already mounted and intergraded into the radio/communication system. I can receive the Zumo driving instructions though the headset but unable to received phone calls. I have talked to the dealer and they have contacted HD tech support and HD doesn’t have any type of module or add on harness that enables this feature. Also contacted J&M and they don’t have anything for this bike set up a present. Is there anyone that knows of any other resource that my have the needed wiring harness or expertise to help me in this matter.
 

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On mine the gps will show the phone book and when I am getting a phone call but it doesn't come through the head phones. Interested to see what kind of expeirences others are getting.
 

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Discussion Starter #4
Zumo is bluetooth pairing with phone and just like icufltrn, I can see all my phone data and recieve calls but can't hear it though the headset. I have had the dealership contact moco and didn't get any help there. Have contacted Gramin and they say it should be coming though unless moco did something with the mounts and wiring harness to stop it. Looking at the supplement shop manual it states that it should come though the headset. When I get home from overseas I'm going to get with dealer and see what can be done. May try and find someone with a Zumo 660 that was purchased outside HD and is working properly and see if it works on my bike and if my HD Zumo will work on theirs.
 

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My GPS will pair with my phone but honetly my phone and data devices are off and stored when Im riding (not my GPS if I am looking for a specific place ) but all else .Its great to have info and I own my own business But for craps sake i have to unplug some time ! Remember when we had to "find" a phone Threr are some things that were better in the olden days :)
 

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check out this web page: http://www.hdbomm.com/ I think this will work for you. I had it on my "07 Ultra with a Zumo550 and it made it all work thru my head set, show up on my gps screen who was calling, phone book, etc. Intend to use it on my new '11 Road Glide Ultra also. It requires power to the "BOM", then plug into the GPS, everything will work bluetooth then.
 

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Sometimes you need to do a software update for the phone and the Zumo. If it is an HD unit then you can do the Road Tech update with Garmin.com process and then the phone should lnk with the GPS and you should have bluetooth ability.
If you have a non HD unit, just a Garmin Zumo, there is an issue with HD software and the Garmin units not working with the HD Audio system. HD Priorty software is the issue.
 

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Discussion Starter #8
fltreagle, I'm ok with the bluetooth connection from my phone to the 660 all works ok. The problem is that I can't hear the phone thru the bikes hard wire audio. I can hear the gps commands but not the phone.
 

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So the question becomes what is blocking that connection? If you have a Garmin Zumo not an HD Road Tech ( they are both made by Garmin, but HD has brand specific software in it) than I would look at what you have for the audio out from the Zumo? You know the 2.5 jack on the Zumo setup? Are you using the 7 pin Harley headset connection If so than there is a connection issue between the Zumo and the HD headset because the HD headset doesn't have an interface with the audio out for bluetooth on the Zumo, that is the issue as I understand it. Try calling Garmin 1-800-800-1020 and ask for the zumo guys, maybe they have an answer, or the HD guys, since it is their system that isn't working.
 

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I just instaled the Road tec Zumo 665 with the interface unit and made a phone call with it with the head set on the bike. so it is working for me i do have to have it in Aux setting on the radio.
 

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Zumo communicate with Road Tech Blue tooth

Road Tech Zumo 665 will not communicate with the HD Road Tech Bluetooth headset either. Roadtech working on it... Zumo has a pairing code preset which the BT headset won't accept....
Apparently Garmin didn't care that it didn't work so the Roadtech guys are working on it.
 

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Make sure that you do a software update to both the Road Tech and the phone, they may see each other after that. It isn't that Garmin doesn't care it is that Harley has a special tone in their unit and they are probably the ones to get the sync worked out if the updates don't work. Don't forget to do the radio update, it should be 8.22 or higher. Plus do the site that Paco said it is the update site for HD. With all these updates done, phone, radio, road tech, that shoulkd take care of your problem.
 

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I have the Zumo 660 and had Chunky river HD do the install for a cb / intercom and navigation. the cb and intercom are great. the navigation wont come thru the speakers. The soft ware has been updated on the Zumo and on the radio. The radio does not show an AUX function. On a few occasions the MP3 on the zumo was playing and it came thru the bike speakers for a portio of a song but otherwise NOTHING. been back to the dealership 3 times kinda fed op with jackson and meridian MS dealerships.
 

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Martinsurg-Since you have the Zumo unit and not the HD Road Tech, you will need to use the aux port on your radio to plug in the 3.5 jack from the Zumo harness. You will need a short harness with 3.5 male on both ends, one into the zumo harness and one into the aux port on your radio. Once you plug into the aux port, now you can move the selector switch on the right hand grip as you do to switch from am, fm,wx,cb, and now aux, put it there and you will get the navigation and if you use the Zumo for you mp3 player, it will play music and then mute the music for nav intsructions. try that.
 

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Two issues. I thought the wiring harness would negate the need to use the anterior aux port and my anterior port is now positional, the input jack will not alway play the sound. can you explain how I get intermittent sound?
 

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So here is the deal-the HD Road Tech gps units have a unique tone that only the HD units have and only they will work with the NIM (navigation interface module) the regular Zumo like you and I have, will not work with the interface module, but will work with the aux port. I have seen on this forum where guys had modified their radio to have an aux port in the rear and plug the gps unit into it there. As for your intermittent sound, I have to say without looking at it that my first guess would be a bad connection or a broken wire, it is only working when the broken wire makes connection. So look for a pinched wire either from the triple trees, the fairing being screwed back together, something like that, along those lines. It is a real pain to try and chase down something like what you have going on, because it could be a wire that plugs into a harness that did not get locked into the position and got pushed back when it was plugged together. I wish I had an easy answer for you, but right now I don't.
 

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Collected my CVO RG the other day from the dealers. I would seem to be having the same problems as posted earlier in this thread.
The Road Tech and my BB 9780 phone hooks up through Bluetooth no problem. I can see all the info from the phone, but there’s no sound either way. Does anyone know if Garmin or HD have a fix for this yet ? Any help would be appreciated.

BTW 1st RG and I’m loving it……………can’t wait for the better weather to arrive in Scotland :D
 

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Discussion Starter #19
OK everyone, at Daytona I talked to Charlie Kinas Harley Davidson Manager of Accessories Engineering Department. He informed me that they had screwed up on the CVO's and Road Tech 660. They were trying to make it seamless by getting Garmin to send a pulse signal out to the HD NIM which in turn would cancel out what ever you were listening to i.e. radio,xm, Ipod etc. and place the navigation voice commands to your headset or speakers. Well it worked fine but they forgot about the phone and mp3 player. So they are working on a fix for this problem and it should be out mid summer. It will be the NIM 2 which will allow you to split off from it to the Aux port and receive/transmit though your GPS to your phone. Hope this helps!!
 

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Collected my CVO RG the other day from the dealers. I would seem to be having the same problems as posted earlier in this thread.
The Road Tech and my BB 9780 phone hooks up through Bluetooth no problem. I can see all the info from the phone, but there’s no sound either way. Does anyone know if Garmin or HD have a fix for this yet ? Any help would be appreciated.

BTW 1st RG and I’m loving it……………can’t wait for the better weather to arrive in Scotland :D
Instigator- First thing is to go to garmin.com and register, then do a software update for the Road Tech (it's free),after the first software update then look on the update page for bluetooth update, do that if it is there. Then do a solftware update for the phone. now look at both devices and link them up. Check the Road Tech volume level, there is a ssecondary page (on the bottom right hand side) that is called mixer on it, it controls master, media, and navigation.Check these levels. Then check the BB I do not know the access but there is a menu to go into to set volume level for the bluetooth device (which is what the Road Tech now becomes). Then go to the Road Tech, main menu page, tools in the bottom right, click it, then settings, then you will need to page down to the bluetooth setup, click it, check the settings here. NOW- the questions becomes how it the Road Tech connected to the bike, if at all. I do not knkow if HD is using the new NIM (navigation interface module) as part of the CVO package since it just came out. If the NIM is there then the Road Tech is connected to the back of the radio through the NIM. If not, then someone has modified the back of the radio to plug the Road Tech into the back, OR there is a 3.5 jack plugged into the aux port on the front of the radio. If you use the NIM you won't have to use the aux port. Then come the next question of how are you connecting to the radio system on the bike. The HD audio system with the seven pin connector and the head set has two speakers and a boom mike. Which you need in order to hear AND speak opn the system. Full helmet is best, 3/4 ok, 1/2 helmet not so good, because of the wind noise surrouinding the mike no one will hear you even though yhou mayu hear them.
After all that, for me, I ride to get away from that dang phone and enjoy the road and relax. If the phone connection when you ride is a neccesity, then you need to go through all this process to make it all work together. I hope that this has helped you, but if not Garmin has both an 800-800-1020 and garmin.com for product support and they are good at helping making things work. It does sound as if the issue is with the connection between the Raod Tech and the HD audio system, my first guess. Let me know how this works out,, it may help the next person.
 
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