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Discussion Starter · #1 ·
My Dyna Progressive 970 shocks have developed an oil leak from the right one, probably due to worn seals (about 8yrs and more than 50k miles after installation).
These shocks are quiet expensive, so I would like to try a repair if possible.
I contacted the Progressive tech support by email and a reply is pending, but in the meanwhile I realized that nowhere on their site any repair capabilities are listed, except in case of warranty, and neither repair kits nor instructions are made available.
Does any one know if any US company can provide such repair service in place of Progressive? Indy shops are not an option for me due to the fact I’m abroad.
thanks
 

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Discussion Starter · #3 ·
Sadly the “lifetime warranty“ is a kind of joke…… normal wear and tear are not covered


*All products are covered by a 1 year limited warranty (including tools, 12, 13, 14 series dampers, 412, 512, 413, 416, 716, 422, 425, 429, 465) (except those listed below)
All springs, including spring only kits and springs installed in or on other products, are covered by a Lifetime Limited Warranty. All Monotube Kits, 430, 435, 444, 944, 970, 490, 990 series products are covered by a Lifetime limited Warranty. 428 Series shocks are covered by a 2 year limited warranty.
Ship products prepaid and insured. Progressive Suspension assumes no responsibility for products during shipment from the customer to our Warranty Department. Shipping charges are not refundable.
Excluded from coverage under this warranty are the following:
  • Damage caused by misuse, abuse or neglect
  • Damage caused by improper installation, use in an improper application or use in conjunction with other devices such as lowering blocks
  • Normal wear and tear
  • Damage caused by anything other than defects in material or workmanship
  • Damage caused by use in racing
  • Any and all claims for consequential or incidental damages
 

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I have progressive 440 shocks on my rear end and progressive mono shocks in the front and never had any problems with either
Good luck with fixing your problem

Mark
 

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Discussion Starter · #5 · (Edited)
Got a feedback from Progressive, they do not have any support center in Italy or Europe and the repair cost is 90$ plus parts and shipping.
The repair fee is convenient, parts probably will not be that expensive, but the shipping costs (that might include unknown fees and custom) are at least 300$.
Tomorrow I will meet a specialist in Rome, but on the phone he gave me scarse possibilities for an on-site repair, but I will see….
If I was in the US a repair would be certainly a go, but here I might consider investing a little more of those 500 for something I can repair locally in the future.
 

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Discussion Starter · #6 ·
Maybe I was lucky, after an initial check, the suspension expert in Rome told me that the Progressive 970s seems to be metric built. That leaves room for a repair with standard seals.
I’ll keep you posted on this.
 
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