Just do the work yourself that way you know it's done right. Did you check into getting a lawyer?
I hope not to, I am not a lawyer type unless pushed, Service Manager has taken the issue to the owners and are supposed to advise this week. I feel certain the dealership wont want lawyers involved either.Just do the work yourself that way you know it's done right. Did you check into getting a lawyer?
So are you happy with the result? That is most important to me....
In retrospect, simple answer yes I am satisfied. I truly believe this was isolated and a tech pencil whipped the service. He will not be working on anything I ride again. Tire pressure was not actually checked and he did a blow by brake pad replacement not taking the time to actually do it right. Failures in an ABS system seem difficult at best to track to a root cause so no telling. Had lawyers been involved it would have been more money to me but potentially a 2 year ordeal of mechanics saying different things. Plus my bride made me get the new black on black limited....We spent 4 days in the Outer Banks for free, I would have rather finished our trip thru Skyline Drive and the Blue Ridge but sometimes life gets in the way.
i am surprised u didn't feel a problem with low air in tiresHad 60k service done on Wednesday left for the Blue Ridge by way of the Outerbanks Saturday. 700 miles into the trip lost the rear brakes (dealer installed new pads) the front brakes locked up rear tire went flat and front only had 20 PSI when we got it to the shop after an $1100 tow bill. We were on Ocracoke Island with catastrophic brake failure so had ferry ride etc to deal with. The Master tech says brake job blew a seal causing ABS to get air in it and master cylinder to blow out and lock the fronts. Tires were damaged due to low air pressure, air filter was filthy. ESP Warranty paid for all the repairs including tires not the tow.
Now the bride does not trust our 2015 CVO RGU who knows what else the dealer did wrong in the last 45k.
Traded it for a blacked out 2020 Limited Ultra.
Ever heard of these type brake issues?
Servicing dealer says they did everything right. Discussions are not finished.