".....Yes you can get better pricing with a 20% discount from Harley dealers online. They can afford to do this because they get such a large amount of sales. Plus they don't even have a lot of the things in stock. They order it from Harley after they have your money in hand. Usually takes them two weeks for them to get it in and then they send it to you. Have no problem with that......"
Like you, I agree we should all want our local dealers to make a profit because they will not stay in business long if they do not. However, I doubt if anyone here thinks we should just hand them a blank check and tell them to charge us whatever they want. The parts dept at my local dealer says, so to speak, pay the list price (the very high list price I might add) or hit the road; they never offer discounts or incentives that I know of. To me that policy is foolishnesses, and looses a lot of sales. No successful large retail store would do such a thing or their competition would crush them. I just bought a new bike from my local dealer, and then spent almost $2000.00 (with free shipping) at Surdyke for accessory parts. The same parts from my local dealer would have cost over $400 more plus tax. I'm sure Surdyke made a profit, and that profit could have gone to my local dealer if they offered some kind of incentive or discount. There are many marketing strategy's dealers could use if they took the time to learn them.
Now having said that, their parts dept could learn a lesson from their sales department, because their sales manager knew how to make a sale, and he did it by offering a discount. He sold me a new 09 Road Glide below list price, OTD. Now to be fair I doubt if he would do that very often because there were several unique factors involved in the sale, but never the less he got the sale and still made a profit. Harley Davidson and their dealers need to learn that they are no longer in a seller's market. Those with good marketing skills will still do well, but those that still try to manipulate their customers, often very loyal customers I might add, sadly may not survive.