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Discussion Starter #1
On my 07 model the compensator got replaced under warranty and then after the warranty was over I fitted a Screaming Eagle one which eliminated all the primary noise and rattles. Fast forward to a 2010 FLHTK converted to Road glide. At 15000 the compensator is again rattling and noisy. i took it to the dealer yesterday and told them if it is faulty I will pay the extra money for the S E compensator. The counter guy told me they do not replace the stock compensators anymore and if they get a complaint about the compensator it gets replaced with a S E one at no extra cost.
Worth investigating if you have a noisy primary
 

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I went in for the same thing, and Service Writer told me that there were absolutely 0 known issues with the compensator.... Guess I'm screwed until it flies apart.
 

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The new bikes (09-up) have a different sprocket on them that has a lot more slack between the two halves and is much noisier. It DOES make the bike sound like an older model with a bad sprocket, but it's normal, and there is no fix for it. (was the first thing I noticed on my 2010)
 

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Discussion Starter #5
I went to the dealer last week and the 2010 compensator was replaced with a S.E. model because I bitched and moaned untill they listened to me. Now most the noise in the primary is gone.
 

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It seems to depend on the Stealer, I've had two friends with 09's, and both have had the sprocket replaced by a stealer in Florida, under warranty, after being told by the stealer who sold them the bikes, "they all do that" nothing we can do................KEEP BUGGING THEM!!!
Obviously, it can be done, if one can do it, they all can.
 

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It seems to depend on the Stealer, I've had two friends with 09's, and both have had the sprocket replaced by a stealer in Florida, under warranty, after being told by the stealer who sold them the bikes, "they all do that" nothing we can do................KEEP BUGGING THEM!!!
Obviously, it can be done, if one can do it, they all can.
I had mine replaced on my 2010 at about 2,000 miles. The stealer replaced mine under warranty and charged me the difference for the upgrade to the SE. My stealer didn't even know they made an SE until I told him I wanted one. I agreed to pay the difference for the upgrade.
A friend of mine had his replaced on an '08 Classic under warranty and his stealer upgraded his to an SE at no charge. His stealer told him they were told to replace all the bad compensators to an SE at 'no charge'.
It's been my experience a lot of service writers or service managers don't read very much.
 

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It seems to depend on the Stealer, I've had two friends with 09's, and both have had the sprocket replaced by a stealer in Florida, under warranty, after being told by the stealer who sold them the bikes, "they all do that" nothing we can do................KEEP BUGGING THEM!!!
Obviously, it can be done, if one can do it, they all can.
I guess I should have added, the dealer that did change out the sprockets, told my buddies, they were told to change to SE sprockets under warranty.
Tell your stealer, check with the MOCO factory, the dealer in Florida can't be the only one doing this.
I haven't had problem with the 10, but I'm wondering if the factory knows there is a problem, are they still using the old sprockets, and waiting for people to complain?
I know there was a problem with some front tires on the 09 dressers, but unless the customer complained, the factory never told anyone.
 

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Discussion Starter #10
Mine is in Texas and the dealer in question did the instal for free. Could be the service dept. will not ask the factory.
 

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The 2010 and 2011 Tri-Glide used the Screamin Eagle type compensator sprocket from the factory. The Screamin Eagle type compensator is also OEM on all the 2011 touring bikes. Sounds like HD's way of saying the original compensator design doesn't hold up.
 

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The 2010 and 2011 Tri-Glide used the Screamin Eagle type compensator sprocket from the factory. The Screamin Eagle type compensator is also OEM on all the 2011 touring bikes. Sounds like HD's way of saying the original compensator design doesn't hold up.



We are seeing the new SE Comp failing also, will be interesting to see what fix MOCO will have for this. Doc
 

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Checked with my dealer today and was told no. I asked the service manager to humor me and check with the MOCO to be sure. He said he would but I highly doubt if he will. I'll have to bug him a few times.
 

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Call Harley customer service in Milwaukee. Have your vin number ready. Explain your problem and ask if there is a service bulliten or recall for the issue. If there is they will give you the information. They will also call the dealer and set them straight. Had warranty issue. One phone call and ten minutes problem solved and dealer fixed entire issue w/o further incident.
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