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Discussion Starter #1
Has anyone ever found flaws in their factory paint? If so what did you do about it? I found what seems to be a tiny hair like imperfection in one of my bag lids on my 18 RGS. I guess I'll contact the dealer but I'm suspecting i won't get much help from them.
 

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Harley has always had the best paint in the industry. It's like a mile deep but there is always a chance that they missed something.
Since you've gad the bike for 8 months it might not go your way but it sure can't hurt to ask your dealer about it and beings it took you 8 months to notice it it can't be that bad.
 

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Oh it's not but for a bike that runs for almost $30k it should be flawless. It's also apparent that there was no other for that flaw to get there other than the painting process so we'll see what happens. Honestly all that needs to happen is they replace my lid. Maybe I'll look the bike over a little harder to try to find anything else.
 

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Oh it's not but for a bike that runs for almost $30k it should be flawless. It's also apparent that there was no other for that flaw to get there other than the painting process so we'll see what happens. Honestly all that needs to happen is they replace my lid. Maybe I'll look the bike over a little harder to try to find anything else.
They should take care of it under warranty. When the parts come out off the clear coat line it goes straight to the buffers who inspect the part and remove imperfections if needed. The part then goes to deprep where the part is inspected again before its put on racks waiting to be sequenced.


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Discussion Starter #5
Oh it's not but for a bike that runs for almost $30k it should be flawless. It's also apparent that there was no other for that flaw to get there other than the painting process so we'll see what happens. Honestly all that needs to happen is they replace my lid. Maybe I'll look the bike over a little harder to try to find anything else.
They should take care of it under warranty. When the parts come out off the clear coat line it goes straight to the buffers who inspect the part and remove imperfections if needed. The part then goes to deprep where the part is inspected again before its put on racks waiting to be sequenced.


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That's helpful, hopefully my local dealer will feel the same. I tried to get a good picture but as is with paint imperfections sometimes it's hard to get it to show up in pics
 

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Gonna tell you what I've been told by more than one dealer. If the imperfection are not noticeable from 3', you're out of luck. If you have to get closer than 3', they don't do anything about it. Again, just what I've been told by more than one dealer.

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I've got what looks like a hair stuck under the paint on my fairing. The light has to hit it just right and you really have to look for it, but it's there. No big deal to me I guess.
Lil Chief
 

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I've got what looks like a hair stuck under the paint on my fairing. The light has to hit it just right and you really have to look for it, but it's there. No big deal to me I guess.

Lil Chief
Sometimes it's hard to see all the flaws and occasionally things get by.

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Discussion Starter #10
Yeah screw it. I was wiping the bike down yesterday and found some dirt in the paint from the paint process but i also found some chips from rocks most likely in places i didn't expect so obviously the bike is going to have to be touched up periodically. I have a very keen eye when it comes to paint (it's a blessing and a curse) and the reason i make a big deal about it is that i work for a luxury brand auto dealership and the things that the customers complain about and get away with are incredible. This would be something that would be fixed by my dealership immediately BUT I've never seen paint that was flawed from the factory and that's what surprised me about the flaws I've found. Now these bikes aren't cheap and Harley has a loyal customer base im curious on how something like this will be treated.
 

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I found a hairline scratch in my bag lid that I pointed out during pre-delivery inspection. The dealer contacted HD and got the warranty exchange approved. The replacement lid didn't have any paint imperfections but the orange peel was terrible. Dealer contacted HD and got approval for another exchange. The 2nd replacement lid showed up, again no paint imperfections but orange peel was still very noticeable. I told the dealer I'd be happier if they just put the original lid back on. That's when they informed me that my original lid was sent back to HD per their instructions.

Long story short, depending on the color (mine is the hard candy hot rod red flake) be careful what you wish for. The situation might get worse.
 

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I found a hairline scratch in my bag lid that I pointed out during pre-delivery inspection. The dealer contacted HD and got the warranty exchange approved. The replacement lid didn't have any paint imperfections but the orange peel was terrible. Dealer contacted HD and got approval for another exchange. The 2nd replacement lid showed up, again no paint imperfections but orange peel was still very noticeable. I told the dealer I'd be happier if they just put the original lid back on. That's when they informed me that my original lid was sent back to HD per their instructions.

Long story short, depending on the color (mine is the hard candy hot rod red flake) be careful what you wish for. The situation might get worse.
Wow, that will teach a good customer not to say anything, thats an odd series of events.
 

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Discussion Starter #14
Wow, that will teach a good customer not to say anything, thats an odd series of events.
I would add that both of the warranty replacement lids had " QC Approved" stickers affixed to the inside, so at least in the mind of the inspector the orange peel was acceptable. <img src="http://www.roadglide.org/images/smilies/smile.gif" border="0" alt="" title="Smile" class="inlineimg" />

Well that just goes to show the "quality" of their paint lol. U could get the number for HD corporate and go that route. It may take awhile but almost always in the automotive field it gets results.
 

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If the dealer fails you, check out this guy as his work is beyond belief - He painted a KW Slicer Fender to match my CVO Gun Ship Gray and it is a 100% Spot On Match......with the Sun Beating down on it, it looks factory......its amazing

https://www.facebook.com/Xtreme-Dimension-Custom-Motorcycles-158014827601333/
I seen the work on Eddie's fender, that painter he went to nailed the finish in every aspect. There is no chance in hell you would know it wasn't factory.
 

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I think the paint quality isn't what it used to be, looks or durability. Maybe some will disagree, but that's what I'm seeing.
Paint formulas change. The EPA bans certain chemicals so the paint manufacturers have to try something else. Many of us remember the paint just coming off the cars and trucks in the early 90s.

If AOC has her way we will have water based paints on our electric transportation in the future. :wink:
 

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Yeah screw it. I was wiping the bike down yesterday and found some dirt in the paint from the paint process but i also found some chips from rocks most likely in places i didn't expect so obviously the bike is going to have to be touched up periodically. I have a very keen eye when it comes to paint (it's a blessing and a curse) and the reason i make a big deal about it is that i work for a luxury brand auto dealership and the things that the customers complain about and get away with are incredible. This would be something that would be fixed by my dealership immediately BUT I've never seen paint that was flawed from the factory and that's what surprised me about the flaws I've found. Now these bikes aren't cheap and Harley has a loyal customer base im curious on how something like this will be treated.
I know for sure you are not working for Nissan. LOL!
 
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