Nordic Berserker· Registered
that just sucks Kyle, I feel your frustration. They should do the right thing for you, maybe they need to keep it a day or so and test it to make sure it's not leaking.
I am not sure how much corporate will help, but if you have a local TV station that does stories when people feel they are not getting what they pay for, they may be willing to do a story on it. They interview you and than the dealer, if the dealer does not want to talk on camera at all, it really makes them look worse. I know in our area all the TV stations do things like that and it really gets the local business and corporates attention.So the dealer was closed Sunday and Monday.
They opened today at 8.
I called them at 8 but service guy wasn't there.
Just called back and got off phone with him. The earliest he can look at it is next Wednesday! 8 days from now....
I'm starting to feel like I'm not a very high priority here. I offered to take it today and leave it, he said it wouldn't matter.
Is there someone at a corporate level I could/should talk to?
if you don't want to pay again you really have no choice but to wait. Let them fix it and don't go back. it sucks when you pay good hard earned $ and get this kind of serviceI possibly could try that route. I really want this to go smooth though. I'm not looking to hurt them, I just want their help! I've spent darn good money to have this fixed, and its not fixed.
I don't even charge the beer.I must admit it is sad that I truly believe half of you reading this could fix this issue for the cost of parts and a case of beer, yet I cant pay the HD dealer $70 an hour to fix it properly, 3 times!
Could you pour a little extra salt in the wound while you twist the knife? Haha.I don't even charge the beer.